Descripción de la oferta
Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.
With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.
As the Operations Regional Director responsible for leading our UKIN/Central Europe operations regional team, you'll be managing a team that focuses on execution of regional processes and managing a set of our local depots and their respective teams, overseeing the daily operations in order to drive operational results on availability and quality of the fleet, customer satisfaction over the service provided and operational efficiency, through ensuring high-standards for our operations and effective implementation of central procedural guidelines defined for our operating model. You will be part of the management team of the region and be responsible for the achievement of the targets defined for your region.
Reporting directly to the Chief Operations Officer, this pivotal role Indie Campers, together with working alongside people from different countries and nationalities.
Lead and supervise the regional team and the local teams in your region
Oversee the performance of the local operations and guarantee that the operating standards are being followed and the operational objectives are being met
Lead, coordinate and deliver any projects related to operational expansion within your region;
Responsible for the P&L management of your region, being part of the management team of the region, along with Revenue & Marketing, People and Finance peers, being the ultimate responsible for the operational cost of the service provided to the customer in your region. Within this scope you will be required to: be responsible for identifying efficiency initiatives and their effective deployment; ensure resources are always adjusted to activity levels, constantly forecasting the demand needs and optimising local cost structures.
Background in Business Management, Engineering or similar education;
More than 3 years of proven experience in managing operational teams with P&L Ownership and direct control over operational financial performance on sustainable business models - rent-a-car and hospitality industries are a plus;
Fluent in English.
