Descripción de la oferta
If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.Asegúrese de leer detenidamente la información sobre esta oportunidad antes de presentar su candidatura.With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses ( ) around the globe, chances are, we have something special for you.IDEXIDEX Corporation offers technologically sophisticated solutions for rapidly growing niche applications. IDEX is a publicly traded company headquartered in Northbrook, USA. AIRTECH Europe, based in Schweinfurt, Germany and in Barcelona, Spain, is part of IDEX Corporation. The businesses were consolidated into the Performance Pneumatics platform in 2024 with the goal of achieving above‑average growth, particularly in the EMEA region—both organically through innovations with clear differentiation potential and through acquisitions. The Performance Pneumatics division includes a portfolio of compressors, blowers, and vacuum pumps under the AIRTECH, GAST, and Jun-Air brands.We are searching forCustomer Service RepresentativeArgentona, SpainThis position has the mission to lead the comprehensive management of customer service, acting as the functional reference for the area and ensuring a high level of service within a multinational industrial environment. The role has a strong strategic component in cross‑functional coordination, advanced operational management, and the continuous improvement of Customer Service and Commercial Back Office processes.Key Functions And ResponsibilitiesComprehensive and advanced management of national and international customer orders, from receipt through final deliveryEntry, validation, and optimization of orders and commercial terms in the ERP systemConfirmation and negotiation of delivery terms with customers (dates, quantities, priorities, and alternative solutions)Expert support to strategic customers and resolution of high‑impact incidents; Prepare and manage export and customs documentation in compliance with regulationsProactive monitoring of deliveries, anticipating risks and proposing action plans; Supervision and validation of customer invoicingFunctional coordination with Logistics, Production, and Sales to optimize service levelsCompetenciesExperience in customer service will be strongly valuedStrong export know‑how (Incoterms, export documentation, customs processes)High level of organization, planning, and prioritization skillsStrong sense of ownership and follow‑throughProactive, solution‑oriented mindsetExcellent communication skills and functional leadership capabilitiesCustomer‑oriented with a focus on continuous improvementStrong teamwork and cross‑department collaborationMinimum Languages & levels required: Spanish C1, English B2, French B2. Catalan will be valued. Good level of English & French is required to have conversations and exchange emails with customers.Education & ExperienceEducation: Business Administration, Professional education (Advanced Technical Certificate) or equivalent qualification in an industrial environment.Solid experience (minimum 2 years) in Customer Service or Supply Chain positions.Extensive experience in ERP management (SAGE), Microsoft Office, Excel, etc.Look forward to an innovative, dynamically growing company that offers you plenty of freedom, a trusting atmosphere, and room for initiative within a motivated and collaborative team.We look forward to receiving your application!AIRTECH EUROPE GmbHEva‑Maria SchindlerPersonalCarl‑Zeiss‑Str. xcskxlj 2597424 Schweinfurt ( %20)Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?Job FamilySalesBusiness UnitAirtech#J-18808-Ljbffr
