Descripción de la oferta
Are you passionate about fashion, obsessed with exceptional customer experience, and eager to represent a global luxury brand?Leader in premium fashion and lingerie, is looking for a Fashion Customer Representative who embodies confidence, style, and a true customer-first mindset. This is your chance to become the voice of a brand that inspires women worldwide—every interaction, every solution, every moment.At Concentrix, you won’t just answer questions — you’ll create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador.Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower.Deliver exceptional customer support through phone, email, chat, and digital channelsLog and manage all interactions within our systems, meeting SLA and quality standardsCollaborate with Team Leaders, support teammates, and attend regular meetingsRepresent the brand spirit in every interaction — confident, elegant, and customer-obsessedC2 Dutch and advanced English skillsExperience in customer service, ideally within a Contact Centre environmentAble to navigate decisions with both customer needs and brand guidelines in mindPassion for fashion, styling, and helping customers feel their bestWe challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. In this role, we offer benefits that help support your unique lifestyle:Full-time 39 hours/week permanent contractRotative shifts between Monday - Saturday 9:00 to 18:00Great office location in BarcelonaFull paid training on the company and the project you'll be working onAt Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”
