Descripción de la oferta
OverviewWe are looking for a Customer Service Representative with fluency in French and English to join our Industrial Solutions Customer Service team based in Terrassa, Barcelona.The successful candidate will manage customer purchase orders and develop strong customer relationships, contributing directly to the growth of our business in France.ResponsibilitiesProvide phone and online support to customers, as well as internal support to the Customer Service teamHandle and resolve customer inquiries and complaints, coordinating with internal departments when neededProcess information received via email and verbal communication efficiently and accuratelyPerform order data entry ensuring systems are consistently updatedQualificationsMinimum 1 year of experience in order entry, customer service or administrationStrong communication, organizational, and multitasking skillsTeam player with strong adaptability in a dynamic environmentGood working knowledge of MS Office and OutlookLanguage: fluency in French and English is mandatoryWhat We OfferPermanent contract in a multinational companyOpportunities for internal growth and developmentFlexible working schedule (7:00 – 9:30 / 16:00 – 18:30)Hybrid working model: 3 days of remote work per weekShuttle bus from Plaza España (Barcelona) to Terrassa officeCompetitive salary package with allowancesStructured onboarding (2 months on-site)Social benefits (health, life insurance and pension plan) are offered afterFree coffee and fruit in the officeInternational and collaborative work environment
#J-18808-Ljbffr
