Descripción de la oferta
Danish speaking customer service agent – Automotive Aftermarket
Releasy is currently looking for engaged and service-minded Danish speaking Customer Service Agents to join our team in Fuengirola, Spain.
About the Role
As a Customer Service Agent, you will become a part of our team, helping customers schedule vehicle workshop appointments. The role involves close contact with customers as well as collaboration with workshop operations to ensure smooth and efficient booking processes.
We are looking for someone with previous experience in the automotive industry, for example in customer reception, service advising, planning, or workshop booking coordination. This experience will help you understand both customer expectations and workshop requirements.
You will work in a dynamic environment where teamwork, communication, and problem‑solving are key. To succeed in this role, you need to interact with customers in a professional, attentive, and solution‑oriented manner while contributing to a positive workplace atmosphere.
Your contribution will be essential in ensuring that every customer receives a smooth and positive experience.
Kvalifikationer
We Are Looking for Someone Who Has:
Experience in customer service
Previous experience in the automotive industry, particularly in customer reception and workshop booking coordination
Fluent Danish, both spoken and written
Good English communication skills, both spoken and written
An additional Nordic language is considered an advantage
Experience working with telephone‑based customer support and computer systems
Strong technical understanding
The ability to work effectively both independently and as part of a team
A proactive mindset and the ability to take initiative and find solutions
Who Are You?
You will thrive with us if you have a strong work ethic, enjoy collaborating with others, and feel confident working independently. You communicate clearly, work in a structured manner, and enjoy solving problems in a fast-paced environment. You are curious, quick to learn, and appreciate being part of an engaged and close-knit team.
What We Offer
Professional and dedicated colleagues
Attractive work environment in central Fuengirola
Comprehensive and well‑structured onboarding and training program
Full-time employment
Competitive salary
Planned start date
The onboarding training is scheduled to begin during Aug–Oct 2026.
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