Descripción de la oferta
Avincis is one of the world's leading Emergency Aerial Service Operators and the largest in Europe. Join us and be part of a mission to protect lives, safeguard communities, and make a positive impact.Aumente sus posibilidades de conseguir una entrevista leyendo la siguiente descripción general de este puesto antes de presentar su candidatura.We are seeking a skilled and motivated IT Business Partner to join our team.The IT Business Partner acts as a strategic and operational liaison between business units and IT. This role ensures operational excellence by overseeing applications, managing vendor relationships, conducting strategic analysis, and aligning IT solutions with organizational goals.Business & IT AlignmentServe as the primary bridge between business functions and IT.Maintain a deep functional understanding of business processes and applications.Act as the subject matter expert for the assigned business area.Oversee application performance, upgrades, and support.Track incidents and enhancements using tools like Freshservice and Azure DevOps.Business Analysis & DocumentationUtilize APIs and SQL for data extraction and analysis.Document business needs clearly for both technical and non-technical audiences.Create and maintain a knowledge base for common issues and configuration tips.Business Needs & GovernanceValidate business needs against existing tools, recommending M365 solutions only when justified.Lead gap analysis processes.Project ManagementManage small-scale projects and support coordinators on larger initiatives.Define project milestones, deliverables, tasks, and risks.Register and manage all project items in Azure DevOps.Collaborate with the Service Desk to ensure quality escalations.Engage with other business partners (XXPs) on cross-functional projects.Coordinate with the Digital Workplace team to ensure M365 guidance and avoid redundant solutions.Knowledge in SQL and working with APIs.Freshservice) and project tracking platforms (e.g., Azure DevOps).Familiarity with the Microsoft 365 ecosystem and digital workplace tools.Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.2-3 years of experience in in IT roles such as Business Analyst, Digital Workplace Engineer, or IT Project Manager.~ Proven ability to coordinate cross-functional initiatives and translate business needs into IT solutions.As the aviation sector is highly regulated, safety and compliance are the highest priority. Avincis is also committed to the highest standards of business ethics with integrity with trust being central values of the organisation. Safety : We uphold safety as our first priority above all other business outcomes.Accountability : We are answerable for our actions, behaviours, and performance, and we inspire others to uphold their commitments and take responsibility.In accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (RGPD) and Organic Law 3/2018, of 5 December, on Data Protection and Guarantee of Digital Rights, we inform you and request your consent, or that of your legal representative, to incorporate your data into the files of AVINCIS, as data controller, and to process them in order to carry out your selection process and maintain a comprehensive relationship with you. The NIF of the Data Controller is A-03125010 and the address is Aeródromo de Mutxamel, Partida la Almaina, no92, CP: 03110, Mutxamel, Alicante. In this act you give your consent to the transfer of your data, present and future, to those companies and professionals who need your services for the proper completion of the order made by the Data Controller. You may exercise your rights of access, rectification, cancellation and opposition in the manner and in accordance with the procedures established in the aforementioned Organic Law, by writing to the above address or to the e-mail address owner of the data is responsible, in any case, for the truthfulness, accuracy, validity, authenticity and relevance of the Personal Data provided. xcskxlj Note: As a company committed to equal opportunities between women and men, AVINCIS evaluates all applications according to objective criteria in order to select the most suitable person for the position offered, regardless of gender.
