Descripción de la oferta
In this role, you will be directly responsible for ensuring the success of Gong’s largest clients by providing strategic guidance, driving customer transformation journeys, and building long-lasting relationships with key stakeholdersYou will work closely with the Sales and Customer Success teams to align Gong’s solutions with the revenue goals of senior leaders, guiding our enterprise customers from point solutions to long-term, autonomous revenue AI transformationYou will leverage Gong’s maturity model to assess clients’ current revenue operations, uncover challenges, and help develop multi-year roadmaps that drive business outcomesBy collaborating with various internal teams, including Sales, Product, Implementation, and C-suite executives, you will play an instrumental role in transforming Gong’s relationships with its largest customers, ensuring that we are delivering sustainable value at scaleBuild and maintain trusted advisor relationships with VP to C-suite revenue leaders, guiding them through their Gong transformation journey and ensuring long-term success, specifically their customers renewal journeyLead high-level, consultative discussions with customers to uncover their most pressing revenue challenges and opportunities, leveraging Gong’s platform and solutions to transform their revenue operationsUse Gong’s maturity model to assess and identify gaps in customers’ revenue operations, then design customized, long-term roadmaps to help them achieve their revenue objectivesWork closely with Sales, Account Management, Product, Marketing, and other internal teams to align customer needs with Gong’s strategic objectives and ensure effective cross-functional supportCreate, execute, and optimize long-term strategic plans for each customer, focused on driving business outcomes and ensuring measurable ROI from Gong’s solutionsWork with client executives to drive alignment on revenue goals, ensuring Gong’s solutions are positioned as central to their long-term growth strategyEngage with multiple stakeholders across various client business units, ensuring buy-in and alignment at every stage of the transformation processHelp ensure Gong’s annual revenue targets are met by fostering growth in large accounts, focusing on retaining and expanding business with multi-million-dollar dealsBenefitsMental health support resourcesWork from home stipendGenerous vacation daysQuarterly recharge company shutdownsParental leaveEmployee equityCommuter & parking benefitsRetirement savingsTraining & development programsEmployee resource groupsMentorship opportunitiesFlexible wellness fundWe are looking for someone with a strong history of consulting senior leaders towards achieving strategic business goals and driving tangible outcomesThis experience could come from being a senior leader in a Fortune 500 type organization that has led large, transformative projects and can distill lessons learned into repeatable consultative engagementsAlternatively, you may have experience as a senior level strategic consultant who desires working with a world-class SaaS organizationExample functions where xcskxlj you may have worked include- rev ops, customer success, senior technical divisions as well as anywhere where your current usage of Gong has shown measurable impact on the overall businessFamiliarity with revenue operations, sales technology platforms, and a deep understanding of the challenges faced by sales and revenue teamsExcellent verbal and written communication skills, with the ability to clearly convey complex ideas to both technical and non-technical stakeholdersExceptional ability to communicate and build relationships with C-suite executives, VPs, and senior leadersExperience in consultative sales, business transformation, and driving long-term customer success and ROI5+ years of experience consulting or leading strategic functions, with a focus on enterprise or Fortune 2000 companiesStrong organizational skills, with the ability to manage multiple accounts and projects simultaneously while maintaining a high level of customer satisfactionAbility to work cross-functionally with product, marketing, sales, and other teams to align customer strategies with Gong’s solutions#J-18808-Ljbffr
