Descripción de la oferta
Experience LevelExperienced professionalAreaITLocationCalle Trinidad Grund 12, 29001 MálagaEmployment TypeFull-time and Part-timeCompanyDrees & Sommer Digital ServicesStart DateBy arrangementWe are looking for an Endpoint Management Specialist profile to join our IT team. The position provides advanced technical support to internal users across different countries and global regions, while also contributing to system administration and network operations to ensure stable and secure IT services.Join us in shaping the future of IT security, developing secure and sustainable endpoint architectures, and actively contributing to making our digital workplace resilient and compliant. With us, you’ll have the freedom to contribute big ideas and take initiative. As part of an interdisciplinary and diverse team, you’ll apply your expertise in endpoint management to ambitious projects, help shape standards and roadmaps, and ensure that security and compliance requirements are reliably implemented. We look forward to receiving your application for our office in Málaga.Due to the international scope of the role, working hours are not fixed and may include evening, night, weekend, or rotating shifts, depending on the regions being supported.
YOUR TASKS
Key responsibilities:Endpoint Operations & Support Provide Level 2/3 support for endpoint-related incidents and service requests. Troubleshoot hardware, software, operating system, and device management issues. Manage incidents through their full lifecycle and perform root cause analysis. Support user onboarding, offboarding, and device provisioning activities. Endpoint Management Support and maintain Microsoft Intune, Entra ID, and Microsoft 365 services. Configure and test device policies, compliance policies, and configuration profiles. Monitor endpoint compliance and support remediation activities. Assist with device lifecycle management and deployment processes. Software Packaging & Deployment Package, test, and deploy software applications and updates. Troubleshoot application deployment issues. Support application lifecycle management and software maintenance. Testing & Continuous Improvement Validate new endpoint configurations, policies, and solutions before production rollout. Participate in pilot deployments and testing activities. Contribute to process improvements, automation, and service optimization initiatives. Documentation & Knowledge Management Create and maintain technical documentation, procedures, and knowledge articles. Document recurring issues and standard solutions. Support knowledge sharing within the Endpoint Management team.
Your Profile
4+ years of experience in Endpoint Management, IT Operations, or advanced IT SupportExperience with Microsoft Intune and endpoint management solutionsKnowledge of software packaging and application deploymentStrong troubleshooting and analytical skillsUnderstanding of endpoint security and compliance conceptsBasic PowerShell knowledge is an advantageStrong communication and customer service skillsFluent English (C1 or C2)
Your Advantages
To ensure your work-life balance, we offer the option of mobile workingWe promote your professional and personal development through individually tailored student mentoringMake valuable contacts within Drees & Sommer and expand your professional networkModern workplace and equipment; Teams meetings and participation in corporate workshopsReceive compensation that gives you financial independence during your studies
