Descripción de la oferta
This job is with ABB, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Service Team Leader __ Your Role and Responsibilities In this role, you will have the opportunity to execute service work as per work instructions and in accordance with ABB quality and safety guidelines. Each day, you will deliver quality customer service planning and execute service work as per customer order and expectation. You will also showcase your experience by ensuring customer retention by effectively communicating service work timeline and expectations. This role is contributing to the ABB ELECTRIFICATION SOLUTIONS UPS BUSINESS. You'll be working in the Trapagaran area (Bilbao), although we'll also need you to be available to serve clients in northern Spain. You will be mainly accountable for: Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products for which they are certified to perform. Working with the customer (while on-site) to identify opportunities to improve the customer's operations and eliminate pain points. Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities. Acting as trainer when needed, for field service associates and customers. The work model for the role is: #LI-Onsite Our Team Dynamics Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there. Qualifications for the Role Higher Vocational Training (FPII), Engineering, or equivalent training in Industrial Electricity/Electronics. If you have experience in similar positions, it will be a plus for your application. Professionalism, accountability and ability to work in a team, as well as good communication skills, ability to organize their own work and a structured approach. Driver's license valid in Spain and availability to travel, as well as EU work permit. Availability to participate in the 24x7 on-call service within the team of technicians. Medium level of English: especially for the handling of technical documentation at the written level. Office skills (Windows, Office suite, diagnostic tools, etc.). Valuable: good mechanical capabilities. What's in it for you? We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger. Benefits From well-being to retirement, ABB offers benefits that support every stage of your career. Comprehensive Insurance Coverage: You'll be covered by our collective insurance plans in Spain - life, accident, and travel assistance - so you can feel secure whether you're at work or on the road. Lunch Allowance / Cantine: Enjoy subsidized meals or canteen access depending on your location. Company Car: If you're in a sales role, you'll get a company car-because hitting the road should feel just as smooth as closing the deal. Company Mobile Phone: Stay connected with a corporate phone - no need to mix work and personal calls. Employee Parking: We've got employee parking so you can start your day stress-free! Benefits Platform: Enjoy exclusive deals and discounts on everything from tech to travel through our employee benefits portal. Employee Share Acquisition Plan: Want to invest in your future? Join our share acquisition plan and grow with the company. Learning & Training: Take advantage of a wide range of learning opportunities grow, upskill, and move forward in your career. Career Development: Expect plenty of chances to advance your career internally with our Open Job Market, with support to explore new roles and take on exciting challenges! Wellbeing Program: From mental health support to wellness activities, we've got your back-mind and body. More about us ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life. ABB is a global technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. By connecting its engineering and digitalization expertise, ABB helps industries run at high performance, while becoming more efficient, productive and sustainable so they outperform. At ABB, we call this 'Engineered to Outrun'. The company has over 140 years of history and around 110,000 employees worldwide. ABB's shares are listed on the SIX Swiss Exchange (ABBN) and Nasdaq Stockholm (ABB). At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity, generations, etc. Together, we are embarking in a journey where each one of us, individually and collectively, welcomes and celebrates individual differences. Call to Action Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World. #ABBCareers #RunwithABB #Runwhatrunstheworld Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit to learn more about the impact of our solutions across the globe.
