UST is looking for the very Top Talent…and we would be delighted if you were to join our family! More in detail, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and a presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies. What are we looking for? For our specialized team, we are looking for an IT Solutions Analyst , with the possibility of working remotely, from anywhere in Spain. Work location : 100% remote, within Spain. This role is responsible for business analysis and quality assurance activities in accordance with solution development methodology and supporting IT projects. Analysts II support in end-to-end project execution, including planning, coordinating, and monitoring tasks assignment and completion; create and maintain project artifacts, and ensures appropriate definition and execution of user acceptance test. They liaison with end users, software vendors, and programmers to achieve the projected outcomes when troubleshooting issues, implementing new systems, and upgrading existing systems while holding accountability for the end-to-end implementation. JOB DESCRIPTION Assesses client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities and advice on options. Provides experienced services including defining requirements, developing and/or maintaining computer applications/systems to meet client’s needs. Takes accountability for end-to-end implementation and realization of the use of a variety of IT solutions by working with staff, contractors, and vendors. Analyzes performance metrics to ensure user satisfaction. Develops, writes, and communicates business requirements and functional specifications for the implementation of business solutions. Supports various reporting and analytical functions necessary for the accurate maintenance of the solutions. Identifies, pursues, and closes engagements for solutions practice and helps troubleshoot issues that arise from translation of requirements. Analyzes customer’s operations to understand their strengths and weaknesses to determine opportunities for improvements. Supports in review and approve test plans and monitors testing process to ensure that business results are adequately tested with minimal risk. Keeps stakeholders informed of problems, issues, and resolutions and manages their expectations. Works in close collaboration with business partners and developers to ensure consistent understanding of business processes and requirements. Interacts with IT staff including business area management, portfolio managers, vendors, consultants, and other contractors. Supports project planning and coordination among different project teams. Partners internally with business partners, and externally with Clients elicit business requirements that describe the desired the technical/analytical solution. Develops and authors user stories (and business cases) applying generally accepted techniques to convey the expectation. Develops low fidelity mock-ups and annotated illustrations that convey the expected deliverable and user experience. Participates in backlog grooming, prioritization, and estimation process. EDUCATIONAL QUALIFICATIONS: Bachelor’s Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience. Preferred Certifications: Certified Business Analysis Professional (CBAP) ITIL, ITSM Certifications, Certified Information Systems Security Professional (CISSP). WORK EXPERIENCE: 4+ years of directly-related or relevant experience, preferably in client software solutions design or management of IT Operations. SKILLS & KNOWLEDGE: Behavioral Skills: Critical Thinking Detail Oriented Impact and Influencing Interpersonal Communication Multitasking Problem Solving Time Management Technical Skills: Application Design and Management Business Process Modelling Cloud Infrastructure Management Database Management Technical Documentation Network Architecture and Management Scalable Technologies & Architecture Software Development Life Cycle (SDLC) Systems Integration Tools Knowledge: Business Process Management (BPM) Systems like Metastorm Enterprise Resource Planning (ERP) Systems like Sage, ASW, SAP Java Frameworks like JDBC, Spring, ORM Solutions, JPA, JEE, JMS, Gradle, Object Oriented Design Microsoft Office Suite Relational Database Management System (RDBMS) Software Operating Systems & Servers like Windows, Linux, Citrix, IBM, Oracle, SQL LANGUAGES Spanish native English B2 What can we offer? 23 days of Annual Leave plus the 24th and 31st of December as discretionary days! Numerous benefits (Health Care Plan, teleworking compensation, Life and Accident Insurance). `Retribución Flexible´ Program: (Meals, Kinder Garden, Transport, online English lessons, Health Care Plan…) Free access to several training platforms Professional stability and career plans UST also, compensates referrals from which you could benefit when you refer professionals. The option to pick between 12 or 14 payments throughout the year. Real Work Life Balance measures (flexibility, WFH, or remote work policy) UST Club Platform discounts and gym Access discounts If you would like to know more, don’t hesitate to apply and we’ll get in touch to fill you in detail. We are waiting for you! In UST we are committed to equal opportunities in our selection processes and do not discriminate based on race, gender, disability, age, religion, sexual orientation or nationality. We have a special commitment to Disability & Inclusion, so we are interested in hiring people with disability certificate.