Descripción de la oferta
pbWHO WE ARE /b /ppbr/ppKonecta is a leading innovative global service provider in customer management business process and digital outsourcing, with 120,000 passionate employees working in 30 languages across 4 continents and 26 countries. /ppFocusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions – including acquisition, retention, customer service, technical support, and collection – all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies. /ppHeadquartered in Madrid, Konecta delivers global revenues of €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce. /ppbr/ppbMISSION OF THE ROLE /b /ppbr/ppWe are looking for a bJunior Compliance Analyst /b to support and strengthen the company’s global compliance framework. /ppThe role will focus on monitoring regulatory requirements, conducting risk-based internal audits, and driving the implementation of compliance initiatives across multiple countries. The successful candidate will work closely with local teams and key stakeholders to promote a strong culture of integrity, ethical behavior, and regulatory compliance throughout the organization. /ppbr/ppbRESPONSIBILITIES /b /ppbr/pulliPerform periodic internal audits, with a focus on processes and areas with higher risk exposure, and define, implement, and monitor corrective action plans. /liliAudit and monitor whistleblowing channel data to ensure proper handling and compliance with internal policies and regulations. /liliMonitor compliance with applicable legislation by reviewing regulatory requirements, highlighting obligations, and tracking adherence to established deadlines. /liliManage and coordinate the compliance network, working closely with country teams to ensure alignment and effectiveness. /liliAnalyze country compliance models to identify best practices and lead their implementation across other countries. /liliDrive the implementation of initiatives related to the global compliance program, codes of practice, and applicable local laws and regulations. /liliPromote a culture of integrity and ethical behavior across the organization, building strong relationships with key business leaders and supporting critical business initiatives. /liliMonitor the regulatory and compliance environment to assess the potential impact of regulatory changes on compliance programs. /liliConduct due diligence activities related to suppliers, clients, employees, and other relevant third parties. /liliGather and consolidate risk-related data across multiple business areas and countries /liliPerform reviews and audits based on risk analysis, particularly in processes or situations with higher regulatory risk. /li /ulpbr/ppbREQUIREMENTS /b /ppbr/pulliBachelor’s degree required; a legal qualification is preferred. /liliSpecialized training is highly valued (e.g. executive Training or a postgraduate/master’s degree in compliance). /liliPrevious experience (3 to 5 years) working in the compliance function, with strong exposure to internal audits. /liliDemonstrable experience in a similar role within a multinational environment. /liliSolid knowledge of compliance frameworks and regulatory requirements. /liliProactive attitude with the ability to work independently while managing multiple tasks. /liliStrong analytical skills, with high attention to detail and accuracy. /liliProblem-solving skills with a solution-oriented mindset. /liliHigh standards of integrity and ethical behavior. /liliStrong communication skills, with the ability to collaborate across different teams and countries. /liliWillingness to travel as required. /liliFluency in English and Spanish is required /li /ul
