Descripción de la oferta
Experteer Overview A continuación se detalla todo lo que necesita saber sobre lo que implica esta oportunidad, así como lo que se espera de los solicitantes. As Process Owner for Order to Cash, you will supervise end-to-end O2C governance, performance, and continuous improvement across global regions. You’ll drive standardization, automation, and strong controls to ensure accurate invoicing, cash collection, and dispute resolution. You’ll partner with cross-functional teams to optimize cash flow, reporting, and customer experience. This role combines process leadership with transformation of ERP and billing systems on a global scale.Compensaciones / Beneficios• Own and manage end-to-end O2C process including order management, billing, AR, collections, and dispute resolution• Define, maintain, and improve global O2C standards, policies, and controls• Track KPIs (DSO, order cycle time, billing accuracy, overdue receivables, dispute resolution time) and drive performance improvements• Lead or support process design within ERP and related systems (SAP, Oracle, Billing/Collection tools) to align with standardized processes• Drive continuous improvement initiatives to increase efficiency, reduce costs, and improve cash flow• Ensure compliance with internal controls, accounting standards, and regulatory requirements; support audits• Support customer-facing teams with complex order/billing/payment issues• Lead or support digital transformation, including automation, workflow optimization, and reporting enhancements• Develop and maintain process documentation, SOPs, and training materialsResponsabilidades• Bachelor’s degree in Finance, Accounting, Business Administration, or related field• 5+ years in Order to Cash, Finance Operations, or Process Management• Proven experience as process owner or continuous improvement leader in a global environment• Strong understanding of end-to-end O2C processes and financial controls• Hands-on experience with ERP systems (SAP, Business Central) and reporting tools• xcskxlj Experience with process improvement methodologies (Lean, Six Sigma) is a plus• Excellent English communication; other languages a plus• Strong analytical problem-solving; stakeholder management; ability to influence without authority• Structured, process-oriented mindset; customer-focused and results-driven• Change management and transformation capabilityRequisitos principales• Enticing equity plan• Top-notch private health insurance• Monthly Glovo credit• Discounts on transportation, food, and kindergarten expenses• Discounted gym memberships• Extra time off with flexible and remote work options
