Descripción de la oferta
Sonae Sierra is a fully integrated real estate company delivering end-to-end solutions across development, management, and investment. With over 35 years of experience, we manage more than €6.8 billion in assets across a diverse range of asset classes and have built a solid track record with leading investors and financial institutions.Our international presence spans 36 countries in Europe, Latin America, Africa, and Asia, supported by a team of around 900 people. Guided by strong ethical principles and a deep commitment to sustainability, we are focused on long-term value creation, operational excellence, and growth.At Sonae Sierra, you will thrive in an open-minded, multicultural community that values diverse perspectives and expertise. Here, you are empowered to own your journey, tap into a rich ecosystem of learning, and build a meaningful career shaping the future of real estate.The Manager, Maintenance & Operations is responsible for ensuring the efficient operation, maintenance, safety, and sustainability of the assets under management. The role oversees technical operations, maintenance strategies, contractor performance, and operational excellence initiatives, ensuring high standards of asset reliability, customer experience, compliance, and cost efficiencyThis position plays a key role in driving operational performance, implementing continuous improvement initiatives, and supporting the organization's sustainability and ESG objectives.Key ResponsibilitiesOperations & Maintenance ManagerDevelop and implement preventive, predictive, and corrective maintenance programsEnsure the reliability, availability, and optimal performance of all building systems and critical infrastructureMonitor maintenance activities and ensure compliance with established service levels and operational standardsCoordinate technical interventions, refurbishment projects, and capital improvement initiativesOptimize maintenance processes and operational procedures to maximize asset performanceLead, coach, and develop a multidisciplinary technical teamsEstablish performance objectives and promote a culture of accountability, safety, and operational excellenceFoster collaboration across departments and support talent development initiativesEnsure appropriate workforce planning and resource allocationBudget & Financial ManagementPrepare and manage annual operating and maintenance budgetsMonitor operational expenditures and identify cost optimisation opportunitiesEvaluate investment proposals and support business cases through cost-benefit analysisEnsure effective procurement and contract management practicesManage relationships with external service providers, contractors, and suppliersNegotiate and monitor contracts, ensuring compliance with agreed service levels and KPIsConduct performance reviews and drive continuous improvement initiatives with vendorsSustainability & Energy ManagementIdentify and implement energy efficiency and sustainability initiativesMonitor energy consumption and environmental performance indicatorsSupport the achievement of ESG objectives and sustainability certificationsPromote best practices in environmental management and resource optimizationHealth, Safety & ComplianceEnsure compliance with all applicable health, safety, environmental, and regulatory requirementsLead risk assessments and implement mitigation measuresCoordinate audits, inspections, and corrective action plans.Promote a strong safety culture throughout the organisationQualificationsBachelor's or Master's Degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, Civil Engineering, Facilities Management, or a related field.Additional qualifications in Operations Management, Project Management, or Facilities Management are considered an advantageExperience Minimum of 15years of experience in maintenance and operations managementProven experience leading technical teams and managing external service providers.Experience within commercial real estate, shopping centers, facilities management, hospitality, industrial, or mixed-use assetsDemonstrated success in implementing operational excellence, sustainability, and continuous improvement initiatives
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