Descripción de la oferta
Job DescriptionA continuación se detalla todo lo que necesita saber sobre lo que implica esta oportunidad, así como lo que se espera de los solicitantes.Act as the lead for identifying and resolving parcel stagnation, exceptions, and lost parcels through process control, daily 5 S site clearance, and workflow optimization to ensure our performance level meet preferable level.Centralize operational performance tracking via routine scorecards, detect problems, and drive root cause analysis and corrective actions to ensure accountability and stability.Implement standardized processes, quality measures (e.g., Poka-Yoke, Gemba walks), and audit frameworks to evaluate and improve service quality. Design layout optimization and visual management systems to enhance productivity and reduce errors.Partner with Maintenance, Safety, and Admin teams to ensure preventive maintenance, regulatory compliance, and a safe working environment.Foster a culture of target-driven execution, self-accountability, and continuous improvement. Train staff on SOPs, audit protocols, and problem-solving techniques while acting as a 5 S and quality champion across shifts and departments. Job RequirementBachelor's degree in Logistics, Industrial Engineering, Operations Management, or related field; advanced certification in Lean Six Sigma (Green/Black Belt) or Quality Management is preferred.Proficiency in 5 S, Poka-Yoke, Gemba, and audit tools (e.g., Checklists, Scorecards). Data analysis skills for performance metrics using each data analysis tools : Excel, SQL, or BI tools.Experience in SOP documentation, process mapping, and layout design for warehouse operations.3–5 years in logistics/distribution operations, with expertise in sorting center workflows, reverse logistics, and compliance (e.g., ISO, safety regulations).Strong leadership and cross-functional collaboration to align each stakeholders (Maintenance, Safety, Linehaul etc.).Communication fluency in Spanish/English to train and engage multilingual teams. What we offerCompetitive industry salary, aligned with experience and market benchmarks.Flexible working hours, start your day at 8:30 or 9:30 AM.Private health insurance.Short Fridays for 9 months of the year.Parking space available at the office.Coffee & snack area to keep you fueled throughout the day.Internal rewards program with points redeemable for gift cards you can spend anywhere.International exposure in a global logistics tech company backed by Alibaba Group.Real ownership & visible impact — your work directly shapes how the last-mile network operates. xcskxlj Clear growth path in operations, data, and strategy within a fast-scaling organization.
