Descripción de la oferta
ppAs a bReceptionist /b at La Residencia, a Belmond Hotel in Mallorca, you are on the frontlines of providing exceptional luxury hospitality experiences through knowledgeable and welcoming interactions with guests. In this role, you will make an impact by providing exceptional customer service. If you're looking to develop your skills and be part of the future of luxury, this is your moment. /ph3Primary Responsibilities /h3ulliProviding exceptional customer service and warmly welcoming guests by assisting with check-in and check-out procedures, and handling inquiries in a professional and courteous manner /liliManaging guest reservations and ensuring accuracy and efficiency by processing bookings, modifications, cancellations, and guest preferences /liliProviding outstanding communication through prompt and professional phone calls and emails /liliDelivering knowledge of hotel facilities, amenities, and services to enhance guest experience /li /ulh3Requirements /h3pWhat You Bring: /pulliExcellent customer service skills; ability to greet guests, handle inquiries, and provide assistance in a courteous and efficient manner /liliAbility to communication clearly, listen attentively, and convey information accurately /liliStrong organizational skills; ability to handle multiple tasks simultaneously such as answering calls, managing guest check-ins and check-outs, and monitoring emails /liliAbility to work under pressure and handle difficult situations or irate guests with composure and tact /liliProficiency with computer systems including basic programs such as word processing, spreadsheets, and email /li /ulh3Benefits /h3pWhat We Offer: /pulliCompetitive salaries and health insurance plans /liliComplimentary and preferred rate experiences at our iconic destinations /liliWellness programs /liliStaff housing, upon availability /li /ulpWe strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other. /ppThis is your moment. Apply today! /ph3About Us /h3pLa Residencia, A Belmond Hotel, Mallorca is an art-filled haven spread across 12 acres of ancient olive groves, perched beside the UNESCO World Heritage Tramuntana Mountains in the charming village of Deià. Its 70 rooms and suites are each decorated in keeping with the bohemian Mallorcan spirit, with more than 800 artworks by over 85 artists - all of whom have lived and worked in the region. /ph3The Belmond LVMH Family /h3pLa Residencia is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience. /p /p #J-18808-Ljbffr
