Descripción de la oferta
A tech support company is looking for a Level 1 IT Support specialist in Calamonte, Spain. The role involves providing IT support via phone, email, and chat, troubleshooting Windows OS and software issues, and assisting users with network and connectivity problems. Familiarity with ITIL processes and ITSM tools is essential. This position ensures customer satisfaction and SLA compliance, with remote and onsite support when required.
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