Descripción de la oferta
Lighthouse is seeking a Retention Specialist to build and own our retention capability for non‑managed accounts, acting as the first line of defense against churn. You will combine data, strategy, and AI tools to run scalable outbound interventions that protect recurring revenue.You will work with stakeholders across customer engagement, care, account management, and product teams to improve Lighthouse’s lifecycle campaigns and win‑back outcomes.
#J-18808-Ljbffr
