Descripción de la oferta
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
What is The Role:
We are seeking a Senior Technical Writer to join a team of writers dedicated to our most sophisticated search and AI capabilities! You'll act as a lead contributor and collaborator, bridging the gap between our core engine developers and the global community of data scientists and engineers building the next generation of AI-powered applications.
From vector embeddings to Retrieval-Augmented Generation, you will share stewardship of the narrative for how the world implements Search AI at scale.
Does this sound like the job for you? Check out our docs, tinker with our products, and think about where you fit in! Show us your writing chops and tell us what you can bring to the role. Upload writing samples, or provide links to your portfolio or GitHub contributions.
What You Will Be Doing:
Work within a dedicated docs team to co‑own documentation for the latest features, including vector search, NLP tasks, and LLM integrations. You’ll translate raw engineering specifications and under‑the‑hood mechanics into high‑quality tutorials, API references, and conceptual guides that align with team‑wide standards.
Partner with fellow writers to organize complex, multi‑layered technical content, ensuring a seamless and logical experience for both beginner developers and expert data scientists. Contribute to our shared Git‑based doc workflow, using Markdown and static site generators to maintain a high‑velocity documentation pipeline.
Deep‑dive into the product by testing API endpoints, while providing thoughtful, constructive feedback through peer review to ensure our documentation is production‑ready.
Work closely with Engineering, Product Marketing, and Support to deliver a consistent, developer‑centric narrative that reflects the voice of the docs team.
What You Bring:
5+ years in a SaaS or Developer‑focused environment writing customer‑facing documentation. A deep understanding of the technical writing craft and how to lead content strategy.
Deep Expertise in Search & AI: A solid grasp of vector embeddings, NLP, and the nuances of integrating Large Language Models into a search stack.
API Documentation Mastery: Proficiency in documenting RESTful APIs and are comfortable using tools such as Postman or cURL to test endpoints and explain complex request/response schemas.
Technical Proficiency: Can read and understand code snippets in Python (specifically for ML libraries) and JSON (for Elasticsearch queries and ingest pipeline configurations). Understand data structures and how search works—including indexing, mapping, and how vector search differs from traditional keyword search.
"Docs as Code" Mentality: Proficiency in using Git, GitHub, and Markdown. You thrive in a workflow where documentation is treated with the same care as code.
Strong Information Architecture Skills: Organization of large, interrelated technical content so it remains scannable and logical for developers at different experience levels and data scientists.
Collaborative Spirit: Ability to work in a distributed team environment, enjoying the process of peer review and shared ownership to reach a common goal.
Bonus Points:
Experience with Elasticsearch or other vector database technologies.
Experience contributing to Open Source projects.
Happy working on the command line and writing basic scripts to automate tasks.
Additional Information - We Take Care of Our People:
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
Competitive pay based on the work you do here and not your previous salary
Health coverage for you and your family in many locations
Ability to craft your calendar with flexible locations and schedules for many roles
Generous number of vacation days each year
Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
Up to 40 hours each year to use toward volunteer projects you love
Embracing parenthood with a minimum of 16 weeks of parental leave
Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.
Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission.
Applicants have rights under Federal Employment Laws and can view the following posters linked below: Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.
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