Descripción de la oferta
Supplier Connectivity and Optimization Specialist 14 January, 2026 Commercial Full time Remote What you will do on your journey with WebBeds. The Supplier Connectivity and Optimization Specialist is responsible for overseeing system integrations and optimizing the distribution of hotel inventory to ensure efficiency. This role involves managing API connections, ensuring real-time delivery of ARI, and collaborating with commercial, IT, applying the efficient distribution strategies. The Specialist will work closely the manager, and IT team, monitoring performance metrics, troubleshoot technical issues, and helping to implement corrective actions to enhance sales and distribution performance across the chain. In this role you will: Understand system integrations with Third Party Suppliers, XML Gateways… and how to assure a correct integration with our API’s. Understand our platforms functions to manage the onboarding of new Suppliers. Manage and monitor API connections, help to troubleshoot failures, and coordinate with tech teams and Suppliers. Ensure hotel inventory, room types, are properly mapped and synchronized across platforms. Work with Client Optimization teams across regions to manage a correct distribution.Track and analyse production, conversion, and performance from Supplier connections. Identify underperforming partners or technical issues impacting sales and implement corrective actions. Coordinate with the manager all the new improvements and actions with Suppliers being part of the kick of calls, also, attending commercial call where required technical assistance. Key point of contact for partner technical escalations, system enhancements, and troubleshooting. Translate commercial needs into technical specifications and enhancements. The skills we would love to see in your suitcase! Strong understanding of supplier and market dynamics. A “can do” attitude coupled with the ability to successfully change technical relationships for the better. Ability to work with an agile team. Fluency in English (spoken and written) is required; proficiency in Spanish or any additional language is a plus. Knowledge of internet and e-business processes, disciplines, and standards. Excellent problem solving, relationship building skill and interpersonal communication skills is a must. Highly detail-oriented with respect to documentation and communication. Desire for achieving excellence in optimizing process, product quality and reliability. Experience within the travel industry and in particular the wholesale side of the industry would be seen as a key asset in this role. Demonstrated success in delivering technical supply to grow existing and new business. Ability to conceptualize new ideas explain these to non-technical personnel. A good technical understanding specifically with regards to how connectivity works (XML/PUSH/CACHE). Highly developed communication skills. Highly self-motivated and able to perform well under pressure. Ability to understand and communicate technology concepts to suppliers. Comfortable communicating cross-functionally. Required to travel to visit suppliers, trade shows, internal meeting etc as needed. Excellent written and verbal communication skills. WebBeds is a global digital travel marketplace for the travel trade, an intermediary connecting hotels and other travel service suppliers to a distribution network of travel buyers all over the world. We connect hotels looking to fill rooms with buyers trying to find rooms. In short, we source bookable content, integrate, aggregate and merchandise that content in our platform, then distribute it to a global network of travel trade buyers, who sell to the travelling public. Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 8.3bn search requests daily, with 17million rooms nights sold in FY24. We deliver amazing outcomes using leading edge technology through innovative and creative thinking; and products help our partners deliver amazing travel experiences, enabling travel the world over. Some things that make us stand out! We are a truly global travel organisation, with a global footprint. We have 1200+ people speaking 50+ languages in 120+ cites across 50+ countries. We partner with over 500,000 properties in more than 39,000 locations. We work with more than 50,000 travel buyers in 140 source markets. We have an amazing team delivering valuable outcomes using innovative tech and creative, lateral thinking. Working at WebBeds WebBeds is a fast‑paced, results‑driven business and that is reflected throughout our company, in our technology, product and perhaps most importantly – in our people. Visit ‘Careers’ for jobs around the world of WebBeds. Our customers. Hotels and other suppliers Global and regional hotel chains, independent hotels, apartments, resorts, attractions, transfer and sightseeing companies and more – can sell their products through WebBeds by connecting to a global network of over 50,000 online and offline travel buyers through robust solutions that provide greater inventory control to simplify distribution, and leverage WebBeds enhanced analytics to inform inventory optimisation choices – saving costs and increasing revenue. Online travel agencies, retail travel agents, corporate travel managers, tour operators, wholesalers, tourism boards, super apps, DMC’s, group providers, airlines and more – can integrate the hundreds of thousands of hotels and ground services in the WebBeds marketplace through simple and seamless API connectivity, or they can search, shop and book online through one of WebBeds trade only booking sites. Our operation. We operate globally through four geographic regions – Europe, Asia Pacific, MEA (Middle East and Africa) and the Americas – with over 2,000 travel professionals working in 120 cities across 50 countries worldwide. WebBeds also operates specialist brands JacTravel DMC and UHl. JacTravel DMC provides tailormade travel arrangements for offline FIT and groups traveling to the UK, Ireland and key mainland European destinations to the international travel trade. UHI is a genuine pioneer, providing online pilgrimage travel services to travel agencies worldwide. WebBeds is a travel brand of the Web Travel Group, an ASX 200 listed company (ASX: WEB) operating global digital travel businesses. #J-18808-Ljbffr
