Descripción de la oferta
Do you have passion for the travel and tourism industry? Do you like travelling when everything goes the way it should? You can have an impact on making travellers’ journeys a success! Do you want to work for a worldwide known Travel Agency? We are looking for dynamic people like you who are open for a new experience abroad!Siga leyendo para comprender completamente lo que este trabajo requiere en cuanto a habilidades y experiencia. Si su perfil encaja, presente su candidatura.ResponsibilitiesBooking management (altering, cancelling or creating new reservations)Assisting clients via inbound calls in the after-sales process, answering inquiries regarding the reservations and attending potential requestsManaging the reservations back-office (ticket issuing, modification and cancellation of reservations)Replying to emails and messages from customers all over the world in English and native languagesAlways ensuring a high level of customer serviceRegular involvement with company events, team meetings and projectsSupporting teammates and colleagues with peer-to-peer learning and constructive feedback to encourage a positive working environmentQualificationsA native level of Danish and a good level of EnglishEnthusiasm about travelling and tourism industryKnowledge of the value and impact that a good customer experience can create; being an attentive listener, comfortable and skillful at communicating with people; being energetic, innovative and working proactively at a fast paceExcitement about intercultural communication and the expatriate lifestyleLiving in or willing to relocate to Barcelona for an international career and life experienceHaving a valid Spanish work permit/EU citizenship (required)BenefitsCompetitive salaryRelocation packageIncentive plan regarding project KPI achievementA full-time contract of 39 hours/weekRotative shifts between 7 AM and 8 PMWork in an international environment in a multinational xqbhyrx company in BarcelonaTwo weekends per month offHealth insurance discount"Feel Good" program including Spanish lessons, quizzes with prizes, free group activities such as football, beach volleyball, role skating and much moreWellness and resilience program for mental and physical health, including workshops (stress, conflict, effective communication, etc.)Modern office space, well connected by public transport and close to Glories shopping mall (Westfield)Free coffee every day and free fruit on FridaysCareer growth opportunities within other projects of the company#J-18808-Ljbffr
