Product Manager II Location - Granada / Hybrid / Remote - Travel to office min 1 per month Certinia delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company’s Professional Services Automation (PSA), Customer Success (CS), and Financial Management (FM) solutions; delivered on Salesforce’s leading cloud platform; provide the ability to run a connected services business, deliver with intelligence, and achieve business agility. Headquartered in Austin, Texas with presence around the world, Certinia is backed by Haveli Investments, TA Associates, General Atlantic and Salesforce Ventures. Do you thrive in a high-growth and global environment? We are looking for a Product Manager to deliver powerful, intelligent yet simple-to-use solutions that let our customers run the best professional services organisations on the planet. This product manager will lead a feature crew on our Workgrid product (forecasting), reporting to the Decision Intelligence Manager, Product Management. Own the strategy for your part of the product - which is typically aligned to a key customer persona. Develop a rich understanding of customer needs in your problem space through customer interviews, stakeholder interviews, usage metrics data, and customer ideas. Partner with the design and engineering leads in your feature crew to explore potential solutions and test these to discover the best solution. Design reporting features and data structures with your feature crew based on knowledge you gain about the structure of our PS Cloud product. Design data visualisations with your UX designer and engineering leads to present services metrics in a powerful and engaging way. Extensive and demonstrable experience as a Product Manager or Product Owner A proven understanding of modern Product Management practices, such as Opportunity Canvases, User Story Maps, Objectives and Key Results, Lean UX, rapid prototyping and storyboarding. Experience working on enterprise software products and a working knowledge of the constraints and opportunities that this implies. Experience working in an Agile environment. A global mindset. We are a global company with global customers. An understanding of Professional Services organizations and personas we are serving with our solution/s. Knowledge of the “business of services” from Sales to Service Delivery to Finance across the customer lifecycle at an enterprise level. Previous experience working on ERP/PSA solutions, CRM solutions, CPQ solutions and/or cloud platforms is highly desirable. Please send your CV in English, as this role requires fluency in both spoken and written English. #