Descripción de la oferta
Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Job Description We are looking for a world class and experienced customer service and billing professional to join the Order to Cash team within our Global Finance Operations Department. As an O2C Billing Assistant, you will have full responsibility for the complete billing cycle for designated portfolios of accounts. Key Responsibilities Generate invoices and payments accurately and in a timely manner. Process credit and debit adjustments, as necessary. Update and maintain billing records and master data when applicable. Ensure quality of accounting data by monitoring and implementing control checks. Collaborate closely and proactively with other departments and local teams; resolve all billing and payment related inquiries within established SLAs. Maintain and update billing documentation thoroughly and accurately, in accordance with department guidelines. Monitor and manage accounts receivable balances, including payment application and follow-up on overdue invoices. Establish effective back‑up support processes (cross‑training and knowledge transfer) to ensure seamless support for all portfolio matters; ensure adequate coverage when out of office. Assist with reconciliations and support month‑end closing. Assist in the identification of process improvements. Other duties as assigned. Qualifications Minimum 2 years’ experience in billings and/or Accounts Receivable. Minimum 1 year experience in Accounting. Eye for detail and accuracy. Highly organized and able to handle multiple tasks in a fast‑paced environment. Ability to work effectively under pressure and meet deadlines. Ability to develop in a multicultural environment and be a true team player. Excellent organizational skills. Analytical and problem‑solving skills. Display initiative, proactive and adaptable. Hands‑on experience with a world‑class ERP system—SAP experience is a plus. Benefits Top‑notch private health insurance. Monthly Glovo credit. Discounts on transportation, food and kindergarten expenses. Discounted gym memberships. Extra time off and the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year. Enhanced parental leave and office‑based nursery. Online therapy and wellbeing benefits. #J-18808-Ljbffr
