Descripción de la oferta
MISSION: Act as the “experience delivery engine” for IESE’s events and program coordination, managing resources in an effective and cost-efficient way to provide on time, personalized and responsive services that contribute to deliver excellent experiences. RESPONSIBILITIES Assist with the design, planning and management of client’s events and program coordination. Event management & program coordination that includes: Program Delivery and Student’s Support: badges, seating charts, team rooms, lunch arrangements, etc. Client Service: answer information requests (by email, telephone, and in person). Events management: production of materials (foams, screens, posters, html, etc.); speakers management, follow up, agenda and gifts; support press needs; design event & customer journey. Projects involvement: portfolio of social activities providers (hotels & restaurants); gifts to participant; support in catering, IT, audiovisuals and facilities. Budget and calendar control and follow up; event production & program delivery and closing (satisfaction survey, thank letters, statistics, audiovisuals material, etc.). Participate in a wide array of projects including topics such as: homogenize processes to identify synergies, best practices and efficiencies. Develop a centralized database to achieve cost-effectiveness and time saving. REQUIRED SKILLS Client focused serving both internal and external clients Flexible, able to act under pressure and to learn and adapt to new scenarios Team building and team working Able to multi-task Detail oriented Fluent English and Spanish preferred Basic notions of protocol Organization and prioritization: knowing how to manage and coordinate efforts to achieve short-term objectives; analyze the situation to prioritize. #J-18808-Ljbffr
