Position: Cloud Engineer
Location: Spain, Portugal, & Poland (Remote)
Contract Type: Full-time, Permanent
Skills: AWS, Python, DynamoDB & AWS Lambda.

We at Coforge are a technology consultancy partnering with a leading financial enterprise client to transform their cloud-based contact centre platforms . To support this engagement, we are seeking a Cloud Contact Centre Developer to join our team and work hands-on within Agile delivery squads on a high-impact client project.

This role offers the opportunity to work with modern AWS technologies , contribute to large‑scale customer interaction systems, and grow your expertise while being supported by a collaborative consulting environment.

What you’ll be working on

You will help design, build, and improve cloud contact centre solutions using Amazon Connect , Amazon Lex , and AWS Lambda (Python) . The platform integrates with internal and third‑party systems and leverages core AWS services such as DynamoDB, Kinesis, and API Gateway .
You’ll be involved in both transformation initiatives and ongoing platform evolution , ensuring solutions are scalable, secure, and aligned with best practices.

Your responsibilities

Develop AWS Lambda functions in Python to support contact centre capabilities
Design and enhance Amazon Connect Contact Flows and Amazon Lex bots
Build and maintain Infrastructure as Code using CloudFormation and SAM CLI
Work across the full software delivery lifecycle , including CI/CD and Git workflows
Collaborate closely with client teams as part of Agile squads
Ensure solutions meet security, quality, and industry compliance standards

What we’re looking for

2+ years of experience as a developer in cloud‑based environments
Strong Python development skills (mandatory)
Hands‑on experience with AWS , particularly Lambda and Amazon Connect
Understanding of SDLC, cloud fundamentals, CI/CD, and Infrastructure as Code
Exposure to Java and/or JavaScript
Strong English communication skills , both written and spoken

Nice to have
AWS certification(s)
Experience with contact centre platforms or IVR systems
Familiarity with Agile methodologies (Scrum, Kanban), JIRA, and Confluence
Exposure to AI or conversational technologies

Why join us
Work on complex, real‑world client platforms used at enterprise scale
Gain exposure to cutting‑edge cloud and contact centre technologies
Be part of a consulting team that invests in learning, collaboration, and growth
Develop your career while working across high‑visibility client engagements

Qualifications
University degree in a technology‑related field , preferably Computer Science