Descripción de la oferta
We are thrilled to announce the creation of a new Meeting and Event Sales Team in Madrid, and we are now looking for Cluster Group, M&E Executives to join the dynamic team at our Centre of Excellence in Madrid.
The Cluster Group, M&E Executive role
You will be sales driven, passionate, and thrive off working with a team of talented individuals who are dedicated to delivering an exceptional service where we believe that anything is possible, whilst having fun in all that we do!
Key Responsibilities
Ensure all enquiries are answered to RHG standard within the agreed time frame, where all aspects of the client and guest experience are delivered to the highest levels, ensuring company standards are attained and adhered to.
Complete the agreed enquiry process through to signed contract stage, ensuring that all RHG tools are used to maximise conversion and sales opportunities.
Participate in the conversion of inbound and outbound enquiries (where applicable) across all platforms. Contribute a sales hungry culture within the team to capture all available opportunities for the Radisson Hotel Group. Proactively look for new opportunities and cross‑sell at all times.
Collaborate with colleagues to maximise client and guest satisfaction, delivering a positive and responsive approach to enquiries and problem resolution.
Develop and build own skills, knowledge and experience at every opportunity within the meetings & events department, aligning with the culture of growth, development and performance expected by the company.
Qualities we are looking for the Cluster Group, M&E Executive
Proven experience in meeting and events
Ability to adapt to changing service environments
Good at building strong relationships with existing clients and accounts
Creativity to produce a pro‑active sales culture environment
Pro‑active with a hands‑on approach
Passion for the hospitality industry
Ability to manage work ensuring that tasks assigned are delivered
Fluent in English and/or French and Spanish
Are you passionate and sales driven? Why not come and join us at the Radisson Hotel Group to Make Every Moment Matter!
Skills
Fluent in English
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