Descripción de la oferta
L1 IT Support techniciansto work for one of our clients, a multinational client from the retail sector.And experience in technical user support(Monitoring and Managing Support Requests:Provide assistance and training to users on common tools and systems, and company-specific applications (based on process/KB).Previous experience in macOS support environments will be considered a strong asset.(!) provided in Spanish and English during these hours: M-F 7:00-22:00, S-Su 8:00-21:00, with rotating shifts to cover it.Experience in IT user support positions.You need to have social skills, both to promote a good working environment with the team, and to have a polite and empathetic relationship with users and other customer staff.It is essential to live within the city of San Sebastian, since the position is 100% on site in our offices.
