Descripción de la oferta
Your mission We are looking for a curious and driven CRM Intern to join our team. As a CRM Marketing & Operations Intern, you will support the execution of day-to-day CRM activities in a fast-paced B2C sports environment. Your focus will be on one-off campaigns, promotions, sponsorship activations, and ad-hoc communications, clearly distinct from automated lifecycle flows. You will work closely with the CRM Specialist and under the supervision of the Head of CRM, ensuring campaigns are executed accurately and aligned with commercial, brand, and partnership objectives. What You’ll Be Doing Assist with the setup, QA, and execution of CRM campaigns across different channels, such as email, push, in-app, WhatsApp, and more. Contribute to brainstorming and creating content for our monthly newsletters and community building efforts. Assist sponsorship‑related communications and activations. Help manage and segment customer data for lifecycle and retention campaigns. Support A/B tests and performance analysis to optimize campaign and lifecycle results. Assist in building automation flows and customer journeys. Document processes and support with system hygiene and platform maintenance. Monitor CRM KPIs and help prepare performance reports and insights. Support in migrating transactional emails to Braze. You are currently studying or recently graduated in Marketing, Business, Communications, Data, or a related field. You have an interest in CRM, marketing campaigns, lifecycle automations, marketing technology, and customer engagement. You are a data-driven, creative mindset with a knack for storytelling. You are organized, detail-oriented, and able to manage multiple tasks and deadlines. You have a proactive mindset and enjoy taking ownership of projects. You’re analytical and curious—comfortable working with data, A/B tests, and performance insights. Any experience with CRM platforms (like Braze), HTML, or email marketing is a plus. You communicate clearly in English—both written and spoken. Other languages are a bonus! Based in Barcelona.
