Customer Stock Optimization and Performance Analytics Iberia- Location Barcelona- 50 % Remote working and 5% of travel expected- Job type: Permanent, Full timeAbout the jobOur Team:Customer care organization are aiming to create value for customers by offering best-in-class services while optimizing Operational Cost (premium or standard offering accomplishing minimum and reliable service) and support Trade activities and develop collaboration with Customer.Main responsibilities:- performs proactive activities to identify potential out of stocks and mitigates them with Supply Chain, Trade or the Business, ensuring the best possible service to our customers- Review stock availability for all products in the orders to be delivered to identify out of stocks- Maintenance (create or update) of Product Allocation- Execute proactive stock management to identify potential out of stock in the short term (next 1 to 4 weeks) and allocate stock to future orders with the direction of Supply Chain, Trade or Brand- Deliver interval Customer-fulfilment metrics and KPIs- Prepare customer service-based analyses and findings for IBP meetings- Quarterly business focused scorecard analysis- Customer Service-related Business reviews- Wholesale/Retail/customer reviewsAbout you- Experience: Customer Care process knowledge, Supply stock processes, Planning, Order to Cash- Soft skills: Communication, team-work player, leadership, analytics spirit, solution oriented- Technical skills: SAP/S4Hana, Excel, Power BI- Languages: Spanish/EnglishPlay to Win Behaviours:- Stretch- Take action- Act for patients & customers- Think Sanofi firstPursue progress, discover extraordinaryBetter is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.Watch ourALL IN videoand check out our Diversity Equity and Inclusion actions at!LI-EURAt Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.