Customer Service Specialist (French & English) – Industrial SectorWe are recruiting a Customer Service Specialist for a medium sized industrial company, nationally based and operating in international markets. The position is located in Sant Cugat del Vallès and offers a stable role in a family-owned company with an excellent working environment .Your main responsibilities:- Order management from receipt to delivery- Follow-up of shipments and delivery dates- Handling customer incidents and claims- Coordination with factory and logistics teams- Daily contact with customers in French and Spanish- Collaboration with Sales, including a supportive commercial componentAsegúrese de enviar su solicitud rápidamente para maximizar sus posibilidades de ser considerado para una entrevista. Lea la descripción completa del puesto a continuación.Your profile:- +3 years of experience in Customer Service (industrial sector is a plus)- Fluent French and English – both mandatory- Other languages will be valued- Highly organized, responsible and customer-oriented- Strong communication skills and high adaptability- Comfortable working in an international environmentWhat's on offer:Permanent contract- Full-time position (8-hour working day)- On-site role in Sant Cugat del Vallès- Salary according to experience- Flexible mindset, long-term stability- Very positive working atmosphere in a people-orientedInterested in a stable role where your languages and customer focus really matter? xqysrnh Apply or contact us for more information (confidential process).