Descripción de la oferta
About MAKE At MAKE, we believe creators deserve a banking solution that gets them. One that’s fast, intuitive, and built to help them grow. We’re building the world’s first financial platform tailored to content creators — making it easier to earn, spend, and save money across borders. MAKE was founded with a specific purpose in mind to address the underserved needs of the Creator Economy often overlooked by traditional banking while bringing forward technology, banking, and global solutions for our Creator Economy Clients. About the Role We are hiring Customer Support Associates to support MAKE’s growing creator community. These roles will be on the front line of customer interaction, helping users navigate our platform while ensuring a high-quality, compliant support experience. Given our regulated environment, candidates with previous banking, financial services or licensed FinTech experience will be prioritized. As part of a temporary structure, these roles may initially report directly to the CFO to help stabilize workflows and improve cross-functional execution. Key Responsibilities Respond to customer inquiries via email, chat, and internal ticketing systems Support onboarding-related questions,
