Descripción de la oferta
pbDESCRIPTION /b /ppbr/ppHeike, Sergi and Torsten are overwhelmed by recent successes and so they are looking for two more people to be the next customer service champions. /ppbr/ppWe run a small B2B company, which develops the best Fleet Management software for organizations that maintain a fleet of 100 vehicles or more. So a 100% IT shop. Heike handles day to day tasks from Germany, while Sergi and Torsten do the development stuff in Barcelona. /ppbr/ppAre you great with people, tech-savvy, and love keeping things organized? We’re looking for a friendly, detail-oriented go-getter to be the first point of contact for our B2B customers. /ppbr/ppHere’s what you’ll be doing: /ppbr/pullibCustomer Support /b: Help our clients navigate our IT system, troubleshoot issues, and ensure they feel supported every step of the way. /li /ulpbr/pullibSystem Management /b: Take care of our server environment, from configuration and monitoring to fixing issues when they pop up. /li /ulpbr/pullibClient Relations /b: Keep in touch with our customers, building strong relationships and helping them see the value in what we do. /li /ulpbr/ppbREQUIREMENTS - /bWhat we’re looking for: /ppbr/pulli Someone with bexcellent communication /b skills – you’ll be chatting with clients a lot! /li /ulpbr/pulli bStrong organizational /b skills – juggling multiple tasks is your superpower. /li /ulpbr/pulli Experience with IT systems and bcustomer support tools /b (or a quick learner who’s eager to pick it up). /li /ulpbr/pulli A bknack for writing /b – from proposals to professional emails. /li /ulpbr/ppbAll our customers are based in Germany, so language proficiency is a must. /b /ppAlso presence on Spanish holidays and differing German working days may be required, but is negotiable. /ppbr/ppbOFFER /b - Why you’ll love it here: /ppbr/pulliNot a call center position – instead, you'll be building bmeaningful relationships /b with our B2B clients. /li /ulpbr/pulliBe part of a dynamic, growing team that bvalues your input /b. /li /ulpbr/pullib Flexible work environment /b (work hours are fixed, but we are flexible about remote work / work from home). /li /ulpbr/pulli Work days from Monday to Friday (bno weekends /b and bno out of hour /b). /li /ulpbr/pullib Opportunity to grow /b and take on more responsibilities as we scale. /li /ulpbr/ppWe are a small company, but have massively grown over the last 7 years and there is no end in sight. As such you can expect guidance, extensive training and many opportunities and resources for your personal growth. /p
