Descripción de la oferta
JINGDONG Logistics (JD Logistics) is the logistics arm of JD.com and one of the world’s leading technology-driven supply chain solutions providers. Leveraging advanced expertise in automation, intelligent logistics, and data-driven operations, we deliver end-to-end logistics solutions that help businesses grow while enhancing customer experience.
Our capabilities span the entire supply chain, including warehousing, line‑haul transportation, last‑mile delivery, bulky goods logistics, cold chain solutions, and cross‑border operations. Our mission is simple: to deliver speed, reliability, and operational excellence at every stage of the supply chain.
Position Overview
As part of our strategic international expansion, JD Logistics is establishing its core infrastructure within the Spanish market. This greenfield deployment requires an energetic, operationally grounded transport and outbound logistics professional to build and manage an aggressive daily delivery dispatch schedule for heavy, bulky, and high‑value consumer goods.
Mission & Scope
Establish, lead, and optimize the daily outbound transport and final delivery execution for the Large Item Distribution Center, ensuring that all bulky goods leave the facility safely, on time, and aligned with target customer delivery windows.
Take direct operational leadership over the outbound distribution floor and delivery routing desk, managing a team of dispatchers while coordinating seamlessly with internal dedicated fleet (1PL) and external carrier networks (3PL).
Key Performance Metrics
Dispatch Desk & Outbound Setup: Design and implement daily loading, route allocation, and vehicle dispatch protocols for large‑item distribution before site launch.
Delivery Service Level Agreements (SLAs): Maintain a high On‑Time Delivery (OTD) rate and minimal delivery failure rates by tracking routes in real‑time and actively resolving carrier delays.
Capacity and Fleet Synchronization: Optimize vehicle cubic capacity utilization and coordinate fluid driver shift handovers, minimizing empty miles and loading delays.
Transport Quality & Exception Control: Implement strict outbound checking mechanisms to ensure zero loading damages, correct transport documentation compliance, and efficient processing of delivery exceptions or field returns.
Position Requirements
Greenfield Launch Expertise: Proven experience leading an outbound transport desk, delivery operations team, or cross‑docking dispatch function within fast‑paced retail, e‑commerce, or industrial logistics.
Bulky Goods Distribution Experience: Handling heavy freight, large home appliances, or furniture distribution networks, with knowledge of vehicle weight limits, secure cargo loading, and transport regulations.
Language Proficiency: Professional fluency in English and Spanish is mandatory; knowledge of Mandarin is a strong plus.
Operational Flexibility: High adaptability regarding working schedules, early‑morning dispatch waves, and resolving real‑time transit exceptions typical of a country‑level logistics launch.
Diversity & Inclusion
At JD Logistics, we are committed to building an inclusive workplace where everyone can thrive. We are proud to be an Equal Opportunity Employer. Employment decisions are made based on qualifications, merit, and business needs, regardless of race, ethnicity, gender, gender identity, sexual orientation, age, disability, religion, or any other characteristic protected by applicable law.
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