Descripción de la oferta
pThe biggest challenge for any company seeking growth is recruiting and retaining new talent. Creating a company culture based on agility and valuing the experience of our employees is what we offer when you join the #eXalt adventure. /ppbr/ppWe are currently experiencing rapid growth. Since our founding in 2018, we have expanded internationally and have over 1,400 employees. That's why we want to build an even more high-quality organization than we already are. /ppbr/ppWe've also been developing our teams in Spain for the past two years! /ppbr/ppWe've already achieved a small part of what we envisioned... but we continue to grow, and that's why we want you to join us! /ppbr/ppbWhy join eXalt? /b /ppbr/ppeXalt's strength lies in its internal organization as a product-driven and nurturing organization. We are committed to supporting you throughout your career through our training and certification programs. Driven by our values of co-creation, doocracy, and perpetual beta, we will empower you to thrive in a dynamic environment and foster your proactivity and initiative. /ppbr/ppbWhat are we looking for? /b /ppbr/pulliSenior in Design Ops / Research Ops /liliExperience in an international environment /liliMethodical, autonomous, impact-oriented /liliAbility to navigate a complex stakeholder environment /li /ulpbr/ppbWhat will your responsibilities be? /b /ppbr/ppThe foundations of Design Ops are already well advanced, there are existing templates, structured processes and an implemented research repository (atomic research logic) /ppbr/ppHowever there's a loss of a UX researcher limited bandwidth on the part of the research manager and a significant obstacle: access to B2B users. /ppbr/ppThe main objective is to streamline and industrialize user access, while maintaining and improving what already exists in Research Ops. /ppbr/ppbScope: /b /pp1️⃣ User Access (Key Priority) /pp- Structuring a B2B user panel /pp- Creating a direct link with travel agencies and airlines /pp- Reducing dependence on internal intermediaries /pp- Organizing and managing the panel /pp2️⃣ Research Ops Maintenance and Improvement /pp- Maintaining templates and processes /pp- Governing the repository /pp- Structuring the quality of learnings /pp- Ensuring the reuse of insights /pp3️⃣ Adoption and Promotion /pp- Promoting research practices internally /pp- Supporting stakeholders /pp- Organizing workshops if necessary /pp4️⃣ One-off Research Contribution /pp- Possibility of conducting 1 or 2 research projects as needed /ppbr/ppbDesired Profile: /b /ppbr/pp You hold a university degree (or equivalent). /pp You have at least b8 years of experience as a Design Ops or Research Ops professional. /b /p
