Descripción de la oferta
The RoleMas Maya is a fast-growing international start-up looking for a proactive and solution-oriented Digital Operations Executive to join our team based in Conil de la Frontera (on-site).This role is responsible for owning the day-to-day digital execution of the business — ensuring our website, systems, and internal tools run smoothly, stay aligned, and are consistently up to date.You’ll be the link between ideas and execution, while also acting as a go-to person for internal tech support and problem solving across the team.The ideal candidate is highly organised, detail-oriented, and enjoys figuring things out — from improving workflows to troubleshooting issues.Key ResponsibilitiesShopify & Website ManagementManage and maintain our Shopify stores day-to-dayEnsure all content is accurate, on-brand, and up to dateKeep translations aligned and consistent across all languagesUpload and update products, pages, blogs, and landing pagesMaintain site hygiene (broken links, UX issues, outdated content)Support SEO implementation (metadata, structure, content updates)Email & Campaign ExecutionBuild and send newsletters using KlaviyoUpload content provided by the team into campaignsEnsure correct segmentation and targeting of audiencesMaintain consistency in layout, formatting, and brand presentationTask & Workflow OwnershipManage and prioritise incoming tasks based on business impactEnsure deadlines are met without constant oversightBring structure to recurring operational tasksMake sure nothing falls through the cracksDeveloper CoordinationAct as the main point of contact with developersTranslate business needs into clear, structured briefsFollow up on progress and ensure quality deliveryQA test all updates before they go liveSystems & Internal Tech SupportTroubleshoot day-to-day tech issues across the teamSet up emails, accounts, computers, and printersSupport tools such as Shopify, CRM systems, and automationsHelp keep the team operational and efficientProcess ImprovementDocument and improve internal workflows (SOPs)Identify inefficiencies and suggest better ways of workingSupport implementation of new systems and toolsCustomer Journey & Conversion SupportAssist in improving the online customer experienceSupport optimisation of forms, quote flows, and funnelsQuality ControlEnsure all work is accurate, functional, and on-brandCatch and resolve issues before they become problemsTake ownership of mistakes and fix them quicklyCandidate ProfileWe are looking for someone who takes ownership and enjoys solving problems.This is not a passive role — you will be expected to prioritise, troubleshoot, and keep operations running smoothly without constant direction.You bring:Strong problem-solving mindset (essential)Excellent organisation and attention to detailAbility to prioritise based on impact, not just urgencyClear communication skills, especially with developersExperience with Shopify (strong advantage)Familiarity with tools like Klaviyo, CRM systems, or similarBasic technical understanding (HTML/CSS or similar is a plus)Ability to work independently and take responsibilityFluent English (required)About Mas MayaInspired by ancient Mayan tradition, Mas Maya is an Andalusian-based company, producing eco-conscious, architectural finishes. Uniquely formulated and crafted from locally sourced, abundant raw materials and a blend of refined plant extracts, our products are eco-conscious, breathable and entirely free of VOCs and toxins. Its mineral composition has been shown to mirror structures found in seashells and mother of pearl — a quality that lends the material both its natural beauty and exceptional longevity.Created for architects and interior designers, Mas Maya is a refined mineral finish that brings together heritage, material intelligence and a sense of ease — shaping spaces that feel calm, considered and deeply connected to their surroundings.Mas Maya is a fast-growing company specialised in high-end natural coatings in a wide range of colours and finishes. Alongside product development, we deliver complete installation solutions for premium residential, architectural and design projects.
