Descripción de la oferta
ppLove turning complex travel operations into scalable system solutions? /p pJoin the global bDERTOUR DMC network /b and help shape the technology behind millions of travel experiences. /p h3Business Analyst – Travel Systems (m/f/d) /h3 h3Travel Technology | International Operations | Europe / Mediterranean / North Africa /h3 pFrom hotel reservations and transfers to excursions and in-destination services – travellers around the world rely on the bDERTOUR DMC network /b to deliver seamless travel experiences. /p pOur international network includes b21 Destination Management Companies (DMCs), around 2,000 employees, 71 offices in 31 destinations and approximately 4 million guests per year. /b Reliable systems and well-structured business processes are essential to keep this global travel ecosystem running smoothly. /p pAs bDMC Business Analyst /b, you translate operational requirements into scalable system solutions and help optimise our mission-critical travel systems across the international DMC network. /p h3Location /h3 pThis role can be based in bany European, Mediterranean or North African destination where a DERTOUR DMC operates /b (for example Palma de Mallorca, Antalya, Iraklion, Tunis or Hurghada), with alignment to European working hours. /p h3Your Role /h3 h3Project-Focused Business Analysis /h3 ul liIdentify, analyse and document business requirements for strategic initiatives across the global DMC network /li liTranslate operational needs into structured technical specifications for system configuration, integration and implementation /li liConduct bGAP analyses /b and assess feasibility of new features within complex travel system environments /li liMap and optimise bend-to-end business processes /b across booking, transfer and excursion operations /li liFacilitate workshops and stakeholder discussions across business and technology teams /li liSupport testing processes including bUAT, regression testing and functional validation /b /li liEnsure structured communication between project leads, business owners and technology partners /li /ul h3Operational Excellence System Collaboration /h3 ul liAct as key liaison between bDMC business units and Application Support teams /b /li liAnalyse system or process challenges within daily operations /li liIdentify recurring issues and translate them into sustainable system or process improvements /li liSupport the smooth adoption of system changes through structured clarification and communication /li liContribute to the bstability, scalability and continuous optimisation /b of mission-critical DMC applications /li /ul h3Your Profile /h3 ul liProven experience as a bBusiness Analyst in system implementation or transformation projects /b /li liStrong background in brequirements engineering, system implementation and collaboration with technology providers /b /li liExperience working with bcomplex operational systems or service platforms /b /li liUnderstanding of btravel industry operations /b, ideally within a bDestination Management Company (DMC), tour operator or travel platform /b /li liAbility to translate complex operational processes into structured and scalable technical solutions /li liStrong analytical mindset combined with confident stakeholder management /li liStructured, solution-oriented and ownership-driven working style /li libFluent English /b (written and spoken); German is advantageous /li liWillingness to travel internationally when required /li /ul h3Why join DERTOUR DMCs? /h3 ul liWork in a truly bglobal travel organisation /b /li liCollaborate with teams across b30+ destinations worldwide /b /li liShape the systems and processes behind bmillions of travel experiences every year /b /li liBe part of an international network connecting bdestinations, technology and travel operations /b /li /ul /p #J-18808-Ljbffr
