Descripción de la oferta
Position PurposeThe EMEA HR Operations Analyst supports the delivery of standardized, efficient and compliant HR Operations services across EMEA. Acting as a Workday and HR Operations subject matter expert, the role ensures high-quality execution of HR processes, data governance, reporting, workforce administration and operational support for HR Business Partners, Local HR teams and HR Centers of Excellence. The position plays a key role in maintaining workforce data integrity, supporting annual HR programs, monitoring process compliance and driving operational excellence across the employee lifecycle.Key ResponsibilitiesHR Operations Service DeliveryManage HR requests through SIMON/ServiceNow in line with service level agreements.Provide operational support to HR stakeholders across EMEA.Ensure accurate case management, documentation and issue resolution.Workday & Process GovernanceServe as a first-line expert for Workday processes and HR transactions.Troubleshoot process issues, workflow errors and approval routing challenges.Monitor compliance with established HR policies, controls and governance standards.Data Quality, Reporting & AnalyticsMaintain workforce data integrity through audits, validations and corrective actions.Deliver HR reporting, workforce analytics and organizational insights.Support workforce planning and data reconciliation activities.Workforce Administration & Organizational SupportSupport organizational changes, restructures, acquisitions, workforce migrations and large‑scale employee data updates.Execute approved workforce transactions while ensuring governance and compliance requirements are met.Annual HR ProgramsPartner with Compensation, Talent and HR teams to support annual processes, including merit reviews, bonus cycles, performance management and workforce planning activities.Ensure data readiness, validation and process execution throughout annual HR cycles.Recruitment & Employee Lifecycle SupportCollaborate with Talent Acquisition to support hiring, onboarding and workforce administration activities.Monitor data quality and process effectiveness across the recruitment‑to‑hire lifecycle.Compliance & Cross‑Functional PartnershipSupport audit, GDPR and regulatory compliance activities.Work closely with Payroll, Time & Attendance, Compensation & Benefits, Technology and ServiceNow teams to ensure accurate and efficient HR operations.Continuous Improvement & HR Capability BuildingMaintain process documentation and standard operating procedures.Support HR user training and Workday adoption initiatives.Identify opportunities to improve processes, controls and service delivery.Develop and deliver training, guidance materials and knowledge‑sharing sessions for HR teams to ensure consistent and accurate completion of HR transactions in Workday and ServiceNow.Key CompetenciesTechnicalWorkday HCMHR Operations & Workforce AdministrationHR Reporting & AnalyticsData Governance & ComplianceServiceNow / Case ManagementAdvanced Excel and reporting toolsBehavioralCustomer FocusAnalytical ThinkingAttention to DetailCollaborationAccountabilityContinuous ImprovementSuccess MeasuresService level achievement.Workforce data accuracy and integrity.Compliance and audit results.Quality of HR process execution.Stakeholder satisfaction.Effectiveness of reporting, problem resolution and continuous improvement initiatives.SummaryThe EMEA HR Operations Analyst is responsible for ensuring the accurate execution, governance and continuous improvement of HR processes, workforce data and reporting across EMEA. The role serves as a critical link between HR Operations, HR Centers of Excellence, HR Business Partners and business stakeholders, enabling a scalable, compliant and data‑driven HR service delivery model.We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.#J-18808-Ljbffr
