Descripción de la oferta
JOIN THE FURLA FAMILY @ LA ROCA VILLAGE!
KEY ACCOUNTABILITIES
· Assist and support in managing daily operations: sales, administration, customer service, merchandising and communication
· Maximize contribution by helping to achieve budget sales and controlling costs
· Assist with Staff selection, training, HR management and administrative issues
· Develop and motivate the team in order to achieve highest possible levels of customer service and performance.
· Have a focus on sales and key performance indicators of the store results by ensuring a professional handling of our customers’ needs
· Manage customer experience, queries and complaints in a timely and efficient manner. Ensure that customer service standards are adhered to and business opportunities are maximized.
· Manage store presentation including cleanliness, visual display and merchandising so it is reflective of the brand.
· Reach targets and respect the priority of all activities assigned by the Store Manager in relation to store’s image, performance and profitability
KEY REQUIREMENTS
· Smart, intelligent, fun, goal orientated, and driven by integrity
· Excellent in Spanish and English
· Retail Leadership experience in a vertically integrated company
· Knowledge of the Markets is an asset
· Hands On mindset
· Self-starter
· Accessories experience is an important plus
· Results-oriented and process driven, with high expectations of self and team
· Exceptional written and verbal communication skills
· Encourage an open, honest and positive team environment
