Descripción de la oferta
Docplanner Group is seeking a seasoned Head of Global CS Operations to design and run CRM processes across 13 markets. You will lead a team of analysts, partner with Salesforce and other tech teams, and drive improvements in churn, win rate, and productivity.The migration from HubSpot to Salesforce will be a central initiative through mid-2027, with a data-driven, scalable approach. You will collaborate with global and local stakeholders, shape governance, and ensure the CS organization#J-18808-Ljbffr
