Descripción de la oferta
KittySpout / DoggySpout is looking for a hands-on CRO Lead to join our team! You will own every conversion test across our site, landing pages, paid-acquisition funnels, on-site offers and post-purchase upsells. This is an all-in-one role: you set the strategy and you do the work - building the backlog, briefing and QA-ing tests, launching them and shipping the winners.
We spend $2,000,000+ per month on Meta, so your tests reach significance fast. We are looking to hire someone with 3-4+ years running CRO programs for Shopify DTC brands. The ideal candidate has deep hands-on Intelligems experience, has built and tested paid-acquisition funnels, and can show the data behind tests that lifted conversion rate, AOV or revenue per visitor.
The mission of this role
Own every conversion test on both of our brands (site, landing pages, funnels, on-site offers and post-purchase upsells) so each visitor is worth more every month. Success is a steady, well-run test program that lifts conversion rate, AOV and revenue per visitor across every page, funnel and offer.
Who are we?
KittySpout is a premium DTC brand selling stainless steel cat water fountains, filters and accessories. We sell across Shopify, Amazon and Chewy, and we're one of the fastest-growing brands in the pet space - $50M+ in annual revenue and scaling to $100M+. We recently launched DoggySpout, expanding into an entirely new vertical and customer base. We're a 100% remote, lean, senior team that moves fast, and every person here has a massive impact on the business.
What is our culture like & who is a good fit?
Culture-fit is our #1 factor when hiring! We have a genuine will-to-win. No work is beneath us if it moves us towards our goals. We use creativity to do more with less - and quickly. We use data to make decisions and live by four core values:
Better Everyday - keep a live test on each brand, write down the learning from every result, and improve the test plan, QA checklist and agency process after every round
Speed Is King - move from idea to live test in days, call finished tests on time, ship winners the week they win, and flag a conversion drop the same day
Work Smart - AI and automation first. Use Claude to turn Clarity recordings, reviews and surveys into test ideas and draft test briefs; automate reporting and drop alerts
Overdeliver - catch a conversion problem before anyone asks, bring the cause and the fix, and reuse winning patterns across both brands without being told
If you want a stress-free corporate 9-5 job, this isn't it.
If you want to challenge yourself and shape a fast-growing company, work directly with the founder, and play a big role in scaling it to $100M+... If you want to drive results with a group of passionate, smart, hardworking people, in an environment without politics or corporate chicanery, being hands-on and active - then you've come to the right place.
Outcomes (what Success Looks Like)
90-day targets for each outcome are agreed with you before your start date.
Conversion rate and revenue per visitor rise on both brands - measured weekly by brand (Intelligems, Shopify)
Paid-acquisition landing pages and funnels that convert - CVR and RPV per funnel (Intelligems, Northbeam)
Continuous improvement across the website - tests live every week; winners shipped
AOV and post-purchase upsell take rate rise - AOV (Shopify), upsell take rate (AfterSell)
No conversion drop goes unnoticed - drops caught and raised the same day
Key Objectives
Own the CRO test plan and backlog for both brands, ranked by expected impact, so the biggest wins run first
Build, test and launch paid-acquisition funnels, on-site offers and post-purchase upsells
Brief, QA and launch tests every week - then call results honestly and ship the winners
Drive measurable lifts in conversion rate, AOV and revenue per visitor
Catch conversion drops the same day and bring the cause and the fix
Manage our CRO agency and decide with the Head of Growth when work moves in-house
Report CRO KPIs weekly and run the weekly CRO & Funnels meeting
Requirements
Fully remote, full-time
Fluent in English
CRO Experience: 3-4+ years running CRO programs for Shopify DTC brands is a must
Proof of Results: A record of tests and funnels that lifted CVR, AOV or RPV - with the data to back it upFunnels: Experience building and testing paid-acquisition funnels and landing pages
Tools: Deep hands-on Intelligems experience, plus AfterSell (or similar), Microsoft Clarity and Shopify analytics. You can set up and QA a test without help
Briefing & Agencies: Experience briefing developers and designers, and managing a CRO agency
Experiment Design: You write clear hypotheses, size tests properly and call results on an agreed significance rule
Offer Sense: You know how bundles, discounts, subscriptions and upsells change conversion, AOV and margin
No issue working overtime or on the weekends if needed. You are passionate about your work
Excellent cultural fit as per our values above
Excited to play a big role in scaling the company and work closely with the founder
Bonus points: subscription or pet brand experience
Accountabilities
CRO test plan and backlog - Keep one ranked test plan per brand, scored on impact, confidence and effort, so the highest-impact tests are always briefed and run next
Funnels - Run split tests on every paid-acquisition funnel each week, and build new funnels and landing pages that match our ad angles to lift conversion rate and RPV
Build, QA and launch tests - Brief our web developer and designer, QA every variant (tracking, prices, discount codes, mobile and desktop) and launch tests on time, every week
Results, winners and conversion monitoring - Call finished tests honestly, ship the winners, and catch any conversion drop the same day
CRO agency - Manage our CRO agency's test list, targets and results, and decide with the Head of Growth when the work moves in-house
CRO reporting and meetings - Report conversion rate, RPV, AOV, tests live and win rate weekly, and run the weekly CRO & Funnels meeting
How Our Hiring Works & How We Operate
Application + Screening
Test Project
Technical Interview
Culture Fit Interview
Salary Expectation
USD $4,000 - $6,000+ per month (based on experience and expertise).
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