Teoresi S.p.A., with over 35 years of history, operates through 8 companies across Italy, the United States, Germany, and Switzerland, with more than 1200 resources, 4 acquisitions in a year, and a single partner offering a unified solution.For our internal ICT team in Turin, we are looking for:Helpdesk OperatorThe candidate will configure company devices and provide support via a ticketing system.The ideal candidate has at least 3 years of experience in similar roles.Technical Skills:Level 1 Helpdesk activitiesAssist with HW and SW on-site and remotelyTroubleshooting various issues faced by colleaguesManage company assets and workstationsInstall and maintain client OS and applications (Windows, MacOS, Office)Basic knowledge of corporate network architecture (VLAN, Switches, Cisco)Monitor and manage Helpdesk ICT tickets to ensure quick response times and effective resolutionsGood knowledge of English (written and spoken)Additional Qualities:Good communication, interpersonal, and problem-solving skillsAvailability for short and occasional travelPossession of a B driving licenseWork location: NaplesEmployment type: Full-timeWhy choose Teoresi?Teoresi is a company born in Turin that has grown into an international group, committed to innovation everywhere. We focus on continuous learning about technological evolution, collaborating with leading companies across various sectors and delivering turnkey solutions from our labs.We prioritize people and environmental sustainability.We believe in the results created by the union of creative talent and solid expertise, tools that make technology a bridge to change and enable us to offer solutions that are “a step ahead,” anticipating future needs and trends for the benefit of human life.This opportunity is open to all genders in accordance with Legislative Decree 198/2006 and also to candidates from protected categories and registered with employment agencies, in line with Law 68/99 (Art. 1 and Art. 18). We value diversity and inclusion of people from all backgrounds, genders, ages, sexual orientations, and abilities.By submitting your application, all your data will be processed according to our privacy policy, which you can view at the following link: https://www.teoresigroup.com/privacy-notice-recruitment/
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