Descripción de la oferta
IntroductionEstablished in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for MigrationApplications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.ContextUnder the overall supervision of the Chief, Operations and Mission Engagement Solutions, and the direct supervision of the Senior Information and Communications Technology (ICT) Officer (Solutions Delivery Manager), the ICT Associate (Quality Assurance) will support application development and automated quality assurance activities across the Solutions Technology and Applications Development teams. This role supports the strengthening of team capabilities by providing hands-on development support, building lowcode components, maintaining integration scripts, and implementing automated testing frameworks to improve delivery speed, reliability, and long-term maintainability of IOM applications. The role provides technical support on application maintenance, Power Platform support, and automated Quality Assurance (QA)/testing, helping ensure that solutions meet functional requirements, quality standards, and operational readiness.ResponsibilitiesApplication Development SupportDevelop and maintain application components using Power Apps (Canvas & Model Driven) and Power Automate.Build and modify user interfaces, forms, screens, simple logic, business rules, and workflows within the Power Platform.Support updates to Dataverse and SQL Server data structures, including basic data modelling and maintenance tasks.Assist in developing small modules and enhancements in .NET, JavaScript, and Power Pages.Help prepare integration configurations using standard connectors and basic APIs.Automated Quality AssuranceDevelop and maintain automated test scripts using tools such as Selenium, Playwright, Power Apps Test Engine, or other approved frameworks.Execute automated and manual tests (regression, smoke, functional) and document results.Identify defects, replicate issues, and work with developers to validate fixes.Maintain test data sets, test cases, and test documentation.Contribute to UAT cycles by supporting end-users and capturing feedback.Operational & Delivery SupportSupport deployment pipelines (Azure DevOps), including solution packaging, versioning, and basic CI/CD or Deployment activities.Prepare technical notes, simple diagrams, and knowledge‑base entries.Assist with troubleshooting, diagnosing issues, and performing routine maintenance.Monitor platform performance and raise issues proactively.Perform other related duties as assigned.QualificationsEDUCATIONBachelor’s degree in computer science, Information Technology, Software Engineering, or a related field with four years of relevant experience, orSchool diploma with six years of relevant experience.ExperienceExperience supporting application development using Power Apps and Power Automate;Exposure to automated testing tools or scripting (Selenium, Playwright, Power Apps Test Studio);Basic experience with Structured Query Language (SQL) Server, Dataverse, or relational databases;Experience in structured testing, documenting defects, and supporting QA cycles; andExperience working in a collaborative team and supporting end-users.SkillsFamiliarity with web technologies (JavaScript, HTML/CSS) and simple UI changes;Ability to build automated tests for Power Apps and web applications;Ability to configure and maintain Power Platform Application Lifecycle Management (ALM), including solution export/import and PAC CLI usage;Understanding API-based testing, mocking, and test data creation;Hands-on troubleshooting skills across UI, data, and integration layers; andDemonstrated attention to detail and ability to follow structured development and QA procedures.LanguageIOM’s official languages are English, French, and Spanish. For this position, fluency in English is required (oral and written). Working knowledge of Spanish and another UN language (Arabic, Chinese, French, and Russian) is an advantage.Required CompetenciesIOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.Values - all IOM staff members must abide by and demonstrate these five values:Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.Courage: Demonstrates willingness to take a stand on issues of importance.Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.Core Competencies – behavioural indicators Level 2Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.NotesAny offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.This selection process may be used to staff similar positions in various duty stations. Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.Only candidates possessing the right of residence and right to work in Spain can be considered for this vacancy. Candidates for this vacancy will be considered to be locally recruited and will be eligible for allowances and benefits available to locally-recruited staff.Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.Only shortlisted candidates will be contacted.For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies.
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