What you will do on your journey with WebBeds.As an IT Business Analyst at WebBeds, you will act as the vital link between our business and technology teams, translating complex requirements into actionable solutions that drive product success. You’ll collaborate with product managers, developers, and QA teams to ensure our solutions are both technically robust and aligned with business objectives. Your strong communication skills will enable you to simplify technical concepts for diverse stakeholders, fostering seamless collaboration and delivering impactful results.In this role you will:As an IT Business Analyst at WebBeds, you will play a key role in bridging the gap between our business and technical teams. You’ll be instrumental in translating complex business requirements into clear, actionable technical specifications that drive successful product delivery. Working closely with product managers, developers, and QA teams, you’ll ensure that solutions are not only technically sound but also aligned with business goals. Your ability to communicate technical concepts across varying levels of understanding will be essential in fostering collaboration and delivering high-quality outcomes.Key ResponsibilitiesFacilitate technical discussions with product and business teams, assessing the feasibility of new features and enhancements, and supporting project planning and development.Translate business requirements into detailed technical documentation, ensuring alignment with development and QA needs.Support QA teams by drafting test plans and assisting in quality assurance activities to ensure robust and reliable solutions.Prepare and deliver clear technical documentation and presentations for both internal teams and external stakeholders.Collaborate with developers and QA to clarify technical specifications, ensuring seamless handovers and successful implementation.Act as a liaison between business and technical teams, communicating complex technical concepts in a clear and understandable way.Participate in the review and validation of technical designs to ensure they meet business requirements and technical standards. Conduct risk assessments and impact analysis to identify potential challenges and dependencies.Contribute to continuous improvement by providing feedback on processes, documentation, and communication workflows.Stay informed about emerging technologies and best practices, bringing new ideas to support business and technical innovation.The skills we would love to see in your suitcase.Proven experience in a technical role within an IT environment, such as a Technical Analyst, Software Developer, or similar, with a strong ability to understand technical concepts, system architecture, and code structure.Hands-on experience with programming and scripting languages, with the ability to read and understand code. Proficiency in SQL or similar technologies is highly beneficial.Strong analytical and problem-solving skills, with a keen attention to detail and the ability to troubleshoot technical issues effectively.Experience translating business requirements into clear technical specifications and documentation, ensuring stakeholder and development team alignment.Familiarity with software development and QA processes, including creating test plans and supporting quality assurance efforts.Excellent communication skills in English, both written and verbal, with the ability to convey technical concepts to non-technical stakeholders.A collaborative, team-oriented mindset, comfortable working across different functions and engaging with diverse stakeholders.A proactive attitude with a passion for continuous learning, process improvement, and staying up to date with industry trends.WebBeds is a global digital travel marketplace for the travel trade, connecting hotels and other travel service suppliers to a distribution network of travel buyers worldwide. We source bookable content, integrate, aggregate, and merchandise that content in our platform, then distribute it to a global network of travel trade buyers who sell to the traveling public.Our products include a Retail Online platform, Integration Connectivity hub, and distribution APIs. Our systems are 100% cloud-hosted, processing up to 8.3 billion search requests daily, with 17 million room nights sold in FY24. We deliver innovative outcomes using leading-edge technology, helping our partners provide exceptional travel experiences worldwide.Some things that make us stand out!We are a truly global travel organization, with a presence across the world.We have over 1200 people speaking 50+ languages in 120+ cities across 50+ countries.We partner with over 500,000 properties in more than 39,000 locations.We work with more than 50,000 travel buyers in 140 source markets.We have an innovative team delivering valuable outcomes through technology and creative thinking.Working at WebBedsWebBeds is a fast-paced, results-driven company that values its people. Visit ‘Careers’ for global job opportunities.We enable various travel entities—from hotels to travel agencies—to sell their products through our robust solutions, providing greater inventory control and leveraging analytics for optimization.Our operations span four regions—Europe, Asia Pacific, Middle East & Africa, and the Americas—with over 2,000 professionals in 120 cities across 50 countries. We also operate specialized brands like JacTravel DMC and UHI. WebBeds is part of the Web Travel Group, listed on the ASX (ASX: WEB), operating global digital travel businesses.
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