Descripción de la oferta
Workday Analyst - Cross Application - Full Remote Spain or Portugal Madrid Seville PT-Lisbon Telecommuter Bilbao Valencia PT-Braga ES-Malaga Barcelona PT-Porto Full time R77982 By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Workday Analyst - Cross Application - Full Remote Spain or Portugal We're looking for a Workday Analyst - Cross Application to configure, support, and continuously improve Workday and other Colleague Resources systems. This role is central to ensuring system reliability, data integrity, security, and business process efficiency while helping teams maximise the value of Workday. You'll manage Workday configuration across applications, optimise business processes, investigate technical and functional issues, and support releases, reporting, integrations, and system enhancements. Working with international HRIS, HR, Total Rewards, IT, business teams, and external vendors, you'll translate organisational needs into practical, scalable, and sustainable solutions. Key Responsibilities Support the HRIS team with the day-to-day BAU responsibilities and maintenance of Workday across multiple functional areas. Assist with the configuration, testing, and deployment of Workday enhancements, process improvements, and system changes. Investigate technical issues, unexpected results, and process weaknesses, identifying root causes and recommending effective solutions or alternative approaches. Monitor and manage the Workday inbox, helping to identify, investigate, and resolve business process events, tasks, and exceptions. Support the creation and execution of functional audits to help maintain data quality, regulatory compliance, and process integrity within Workday. Assist with data clean‑up and remediation activities, researching and correcting system discrepancies where required. Participate in system testing activities, including unit testing, regression testing, and user acceptance testing for new functionality and enhancements. Support the creation and maintenance of HRIS documentation, process guides, knowledge articles, and training materials. Assist with release readiness activities, including testing, communication, issue tracking, and post‑deployment support. Support the review and maintenance of configuration to ensure alignment with business requirements and agreed HRIS standards. Contribute to continuous improvement initiatives by identifying opportunities to enhance processes, data quality, and user experience. Partner with HR, Total Rewards, IT, and business stakeholders to understand requirements, explain system capabilities and limitations, and translate business needs into system designs. Manage the ongoing configuration, design, maintenance, and implementation of Workday and other Colleague Resources applications, including the preparation of configuration specifications and supporting documentation. Contribute to special projects and broader HRIS initiatives as required. The skills you will have when you apply Workday configuration expertise - hands‑on experience configuring and maintaining Workday functionality across applications. Cross‑application Workday knowledge - the ability to understand how Workday modules and processes interact, assess the wider impact of configuration changes, and support solutions across multiple functional areas. HRIS and systems understanding - knowledge of HR systems administration, configuration principles, system controls, data integrity, and technical and functional support. Business process improvement - the ability to identify opportunities to simplify, standardise, and automate processes while making effective use of Workday functionality and recognised best practices. Technical troubleshooting and problem‑solving - experience investigating system issues, unexpected results, integration errors, and process weaknesses, with the ability to identify root causes and recommend sustainable solutions. Testing and release management - experience assessing system changes, coordinating testing activities, supporting releases or patches, documenting outcomes, and communicating changes to end users. Business analysis and stakeholder partnership - the ability to understand business requirements, explain system capabilities and limitations, develop practical solutions, and build effective relationships with Colleague Resources, Total Rewards, IT, vendors, and business teams. Project and change management - strong organisational skills, with the ability to manage multiple priorities, contribute to complex projects, maintain accurate documentation, and meet deadlines. Clear communication and international collaboration - excellent written, verbal, and presentation skills, with the ability to communicate technical topics clearly and work effectively in an international team environment. Experience and education Bachelor's degree in information systems, computer science, human resources, business administration, or a related field is preferred. More than 3 years of HRIS or technical systems experience, including hands‑on Workday configuration and support, or an equivalent combination of education and experience. Experience supporting Workday across multiple functional areas, including business processes, security, reporting, data integrity, releases, and integrations, is strongly preferred. Experience working with third‑party vendors and collaborating with international, cross‑functional teams is an advantage. Working context This role is fully remote and based in Spain or Portugal. Your manager is based in UK. You will collaborate with international HRIS, HR, Total Rewards, IT, business teams, and external vendors across countries and time zones. You will contribute to the reliability, continuous improvement, and effective use of Workday and related HR systems across the organisation. About Sedgwick Sedgwick is the world's leading risk and claims administration partner, helping clients thrive by navigating the unexpected. The company's expertise, combined with advanced AI‑enabled technology, supports solutions in claims administration, loss adjusting, benefits administration, and product recall. By joining Sedgwick, you'll be part of something truly meaningful. Our colleagues support people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. #LI-Remote Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI‑enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com El equipo de ingeniería de mantenimiento y fiabilidad (RME) de Amazon es fundamental para nuestras operaciones, ya que se encarga de mantener la maquinaria esencial en funcionamiento de forma permanente. Como técnico/a de mantenimiento, te encargarás de revisar una gran variedad de maquinaria y espacios de trabajo, velando siempre por las buenas prácticas en materia de salud y seguridad. Ayudarás a proteger a los miembros de tu equipo y a prevenir las interrupciones de la actividad. Nuestros/as técnicos/as de mantenimiento y fiabilidad multiplican la disponibilidad y calidad de nuestra maquinaria, además de procurar la mejora del entorno operativo. Key job responsibilities Llevar a cabo tareas de mantenimiento proactivo y de prevención de una gran variedad de equipos. Realizar reparaciones reactivas y diagnósticos de averías en un almacén de distribución en funcionamiento. Utilizar las herramientas más modernas para maximizar la eficacia de los equipos. Respetar todas las políticas y prácticas en materia de salud y seguridad. Contribuir al desarrollo y la formación de los empleados en prácticas. Trabajar en proyectos de mejora continua e implantar buenas prácticas en distintos centros de la UE. A day in the life Nuestros/as técnicos/as de mantenimiento y fiabilidad trabajan sobre el terreno en nuestros centros, lo que les permite responder rápidamente ante cualquier problema que surja con la maquinaria. Te encargarás del mantenimiento preventivo planificado de los equipos de nuestras instalaciones para garantizar que funcionen con seguridad. Como técnico/a de ingeniería de mantenimiento y fiabilidad, también deberás reaccionar con celeridad ante cualquier avería, investigando, identificando y aplicando soluciones lo antes posible. También propondrás mejoras a largo plazo. Te encargarás de las tareas diarias de mantenimiento, como pintura y fontaneria, codo con codo con los miembros sénior de tu equipo, y te pondrás en contacto con contratistas si hace falta ayuda externa. Trabajarás en distintos turnos para garantizar que nuestros centros cuentan con un servicio de asistencia las 24 horas del día, lo que permitirá a Amazon realizar sus entregas a la velocidad acostumbrada. About the team Nuestro equipo de ingenieros de mantenimiento y fiabilidad (RME) se encarga de que nuestros sistemas funcionen a pleno rendimiento. Nos caracterizamos por nuestra gran aptitud técnica y nuestra excelente capacidad para el trabajo en equipo, liderados por unos responsables con gran experiencia. El equipo comprende el mantenimiento, la reparación y la solución de problemas relacionados con los equipos en toda nuestra red mundial de centros de distribución. Esto incluye adaptar los edificios a la legislación vigente, para que todo el personal esté seguro y nuestras instalaciones funcionen con la mayor eficiencia posible. El equipo de RME, al igual que ocurre en otros departamentos de Amazon, ofrece numerosas oportunidades de progresar profesionalmente. Todo nuestro trabajo gira en torno a reducir los periodos de inactividad en los centros de operaciones cruciales de Amazon, para que los clientes reciban sus pedidos a tiempo. Con frecuencia, trabajamos de madrugada o a altas horas de la noche para poder realizar las tareas de mantenimiento ocasionando las mínimas molestias, por lo que hacemos turnos nocturnos. Si descubres que hay una forma mejor de hacer algo, tenemos la capacidad y la posibilidad de desarrollar e introducir procesos totalmente nuevos o tecnología punta, como Amazon Robotics y nuestro clasificador de artículos complejos. BASIC QUALIFICATIONS Experiencia en sistemas de mantenimiento preventivo programado Experiencia en tareas de mantenimiento mecánico y/o eléctrico. Experiencia en búsqueda de fallos de sistemas MHE (del inglés: Material Handling Equipment) /Automatización. Nivel avanzado de español, tanto oral como escrito. PREFERRED QUALIFICATIONS Los requisitos deseables son un plus, pero no son obligatorios para solicitar el puesto. Si cumples los requisitos básicos mencionados, nos encantaría conocerte. Experiencia en la monitorización basada en el estado. Experiencia en el manejo de máquinas de impresión y aplicación de etiquetas. Experiencia en la detección de averías y el mantenimiento de sistemas de transporte o automatización. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. #J-18808-Ljbffr
