Descripción de la oferta
OverviewWe are looking for an enthusiastic and client-focused Live Expert fluent in Dutch and English to join a dynamic team in Barcelona. This is an exciting opportunity to develop your career in customer support and live interactions while enjoying life in one of Europe\'s most vibrant and inspiring cities.What you will doDeliver exceptional live support to customers, providing clear guidance and resolving queries efficiently.Engage with clients through chat, video, and other digital channels to offer real-time solutions.Identify customer needs and provide relevant information, ensuring a high-quality service experience.Collaborate with internal teams to resolve issues and improve processes for better customer satisfaction.Maintain accurate records of interactions, feedback, and resolutions.Continuously learn about products, services, and systems to enhance your expertise and assist customers effectively.Who you areFluent in Dutch and English, both written and spoken.Previous experience in customer service, live support, or client-facing roles is preferred.Strong communication skills with the ability to engage customers in a friendly and professional manner.Quick thinker, detail-oriented, and able to work efficiently in a fast-paced environment.Tech-savvy and comfortable using digital tools, software platforms, and live communication systems.Positive, proactive, and motivated to grow within a multicultural, international team.What we offerCompetitive salary with performance-based incentives.Permanent contract with a Monday-to-Friday schedule, providing a balanced work-life routine.Work in Barcelona, a city renowned for its Mediterranean climate, beaches, culture, and vibrant lifestyle.Relocation support for international candidates, including assistance settling into the city.Join a multicultural and collaborative environment with opportunities for career growth and professional development.Why Barcelona?Barcelona is the perfect place to combine career and lifestyle. Enjoy year-round sunshine, beautiful beaches, world-class cuisine, lively cultural events, and a dynamic urban environment all while growing your career in a leading international team.Start your next adventure as a Live Expert in Barcelona and experience the perfect blend of professional growth and Mediterranean living.
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