Descripción de la oferta
A luxury hotel chain in Madrid seeks a Guest Experience Manager to oversee personalized guest services from pre-arrival to departure. Responsibilities include supervising guest experience teams, ensuring seamless service, managing department expenses, and driving guest satisfaction. Candidates must have at least 3 years of luxury hotel experience, fluency in English and Spanish, and strong leadership skills. This full-time role offers competitive salary and comprehensive benefits as well as training opportunities.
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