We're seeking a detail-oriented Operational Assistant to support our operations team in maintaining smooth daily processes and excellent service delivery. You'll play a crucial role in ensuring our day-to-day operations run efficiently while maintaining high standards of service quality.
Tasks

Support daily operational activities and workflow
Assist in monitoring and tracking operational metrics
Help maintain operational databases and documentation
Coordinate with team members to ensure task completion
Assist in preparing operational reports and presentations
Handle basic client inquiries and support requests
Help implement process improvements
Maintain organized records and files
Schedule and coordinate team meetings
Support various administrative tasks as needed

Requirements

2+ years of operational or administrative experience
Strong organizational and time management skills
Proficiency in Microsoft Office and operational tools
Excellent attention to detail
Strong written and verbal communication skills
Basic understanding of business operations
Ability to work independently and in a team
Problem-solving mindset
Bachelor's degree preferred
Experience in digital services industry a plus

Benefits

Company equity
Work from anywhere
Office trips
Holidays
Generous PTO

Job type
Full-time Remote
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