Descripción de la oferta
We’re hiring an Operations & Client Success Associate in Ibiza Benfet is looking for a highly organised and proactive Operations & Client Success Associate to help run the operational engine of our company. This role sits at the centre of everything we do — coordinating projects, supporting clients, managing suppliers, and ensuring our operations run smoothly day-to-day. You’ll work closely with the founding team and play a key role in delivering the high standards our clients expect. About Benfet Benfet designs, installs and maintains advanced water, plumbing and renewable energy systems for properties in Ibiza. We are a technology-forward, impact-driven and customer-focused company , combining: → Engineering and craftsmanship → Structured operations → Digital tools and AI Our clients include international property owners, property managers, construction companies and developers who value reliability, quality and clear communication . Our mantra: “Feina ben feta, ben feta queda.” Work well done, stays well done. The role This is a generalist operations role where no two days are the same. You will move between coordination, client communication, problem-solving and administrative work — helping ensure everything runs efficiently. Typical responsibilities include: Coordinating the work schedule for the team Communicating with clients and providing updates Supporting or leading on-site meetings when needed Handling inbound leads and service requests Liaising with partners and suppliers Managing invoicing and tracking payments Preparing documentation for the accounting firm Improving internal systems and processes Identifying opportunities to improve operations and service quality We work with tools such as Holded, Notion, Google Workspace, CRM systems and AI tools . We’re looking for someone who Is highly organised and detail-oriented Takes initiative and ownership Communicates clearly and confidently with clients Is comfortable using technology and learning new tools Enjoys improving systems and processes Maintains high standards for quality and execution Requirements Professional fluency in Spanish and English Catalan is a plus Relevant experience in operations, coordination or a similar role University degree Based in Ibiza or willing to relocate Driving licence What we offer Competitive salary based on experience and skills Private health insurance (including dental) 25 days holiday Additional days for personal administration Option for 2 days remote work per week Office located 2 minutes from the sea Specialty coffee in the office ☕ Breakfast on Fridays A friendly, dynamic and high-performing team environment Opportunity to work closely with the founding team If this sounds interesting, send us your CV and a short introduction . Benfet is an equal opportunity employer and values diversity.
