Descripción de la oferta
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Operations PMO
137172
Operations PMO
Zurich Insurance Group (Zurich) is a leading multi‑line insurer serving people and businesses in more than 200 countries and territories. For over 150 years, we have been helping our customers protect what they value most and navigate life’s risks with confidence.Headquartered in Zurich, Switzerland, we focus on general insurance and life insurance, complemented by a strong global presence and a clear commitment to sustainability and innovation. Our purpose is to create a brighter future together – for our customers, ourpeopleand the communities we serve.
At Zurich Duoin Barcelona, we bring Zurich’s brand to life across the globe. As the in‑house brand experience agency for the Zurich Group, we combine strategic thinking, creativity and digitalexpertiseto create engaging experiences that connect customers,employeesand partners with our brand.
Joining Zurich Duomeans workingin exciting brand experience projects, withinadynamic,start-up mindset companypart of a very robustGlobal insurance Group.
We are looking for a person who is communicative, curious, and flexible.
At Zurich, we believe in the power of leadership to inspire change and create a brighter future for our customers, our people, and society. As Operations team lead,you’llplay a pivotal role at the very heart of our organization—partnering directly with our CEO to shape and execute Zurich’s vision and strategyon a daily basis. This is an opportunity to make a meaningful impact, guiding high-level decision-making, driving innovation, and helping to foster a culture built on collaboration, optimism, and continuous growth. Your ability to connect people, coordinate complex initiatives, and turn ideas into action will help ensure Zurichremainsat the forefront of the insurance industry, ready for whatever tomorrow brings.
About the Role
As Operations PMOyou willhelp ensure the smooth, compliant and efficient running of our organization by supporting key processes across Procurement, HR, Finance, Operations and IT.
You will be a central coordination point for contracts and vendors, internal staff administration, financial postings and controls, and IT-related requests, working closely with internal stakeholders and external partners to keep activities on track, well-documented and audit-ready.
WhatYou’llDo
Procurement & Contract Management
Prepare draft Statements of Agreement (SA) for external suppliers and intercompany services
Create and/or raise external Work Orders (WO) and ensure they are aligned with approved Sas and budgets
Coordinate the end-to-end signing process for Sas and Wos with the designated approvers
File, store and share signed SAs and WOs in the agreed repositories, ensuring documents are easy to retrieve
Coordinate and complete required assessments (GAN, AI, Security) for new suppliers, tools or services
Monitor internal employee expense reports and send monthly reminders to ensure timely submissions
HR Administration & Employee Support
Monitor completion of mandatory training for internal staff, following up on overdue items and maintain employee data (e.g. joiners, leavers, contractual changes)
Prepare and complete monthly payroll files in coordination with HR and payroll providers
Track holiday requests from internal staff and support the approval workflow
Coordinate medical check ups for employees with the provider AVANTA
Act as the main contact for Labour Risk Management with Avanta Prevention, ensuring actions and documentation are in place
Administer key employee benefits (Saving Retirement templates, benefit platform allocations, health and life insurance updates)
Finance Operations & Vendor Management
Coordinate vendor invoicing, payment requests and posting with the Finance Controller and RFC team
Compile new vendor documentation and request vendor creation from the RFC team, ensuring compliance with internal requirements
Request mirroring vendor creations from the AP team in Spain where vendors already exist in other Spanish entities
Track PO-related invoices in Coupa and follow up on open items, intercompany invoices and vendor payment queries
Request vendor creation in SAP, ensuring all mandatory data and documents are complete
Share monthly Amex expenses and Savings Retirement payment amounts for correct posting
Operations & Internal Controls
Collect and share evidence for internal controls from both Group and Spain perspectives, ensuring completeness and timely submission
Support internal and external audit queries related to your process areas, ensuring documentation is consistent and accessible
IT Coordination
Act as point of contact with the IT team from Servizurich for topics related licences, access and tools in your scope
Coordinate and follow up on new Copilot requests with the owning IT team, ensuring correct setup and communication
What You’ll Bring
Around 5 years of professional experience in an operations, administration, procurement, HR or finance support role
Familiarity with finance and procurement tools (e.g. SAP, Coupa, expense tools), experience with Power Apps or similar is a plus
Basic understanding of HR processes (payroll data, benefits, mandatory training…)
Experience working with external vendors and internal stakeholders (Finance, HR, IT…)
Fluent in English is mandatory, additional languages are a plus
At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?
We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great!
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