About LEVEL
LEVEL is a long‑haul airline based in Barcelona and part of the IAG group. The company is customer‑centric and places a strong emphasis on values such as commitment, an open attitude, a constant drive for improvement, and making travel easy for their customers. With a focus on providing an exceptional customer experience, LEVEL is committed to delivering top‑notch service and exceeding the expectations of their passengers.
Job Purpose
The Administrative Assistant of Operations department will provide support in various administrative and operational tasks within the organization, with the objective of ensuring the smooth running of daily activities. The candidate will participate in document management, internal and external customer service, and operational tasks.
Accountabilities

Communicate with crews and respond to crew inquiries
Organize parking cards
Manage uniforms for crews and pieces
Support with training facilities, simulators
Assist in projects
Organize and assist in meetings
Action daily reports
Check and monitor validity of crew licences, medicals and other crew related expiry items
Support crew on boarding process
Draft internal communications
Other operations area related tasks as assigned

Main Relationships

Operations department
Corporate staff
TCP – Pilots
Vendors

Education
Completed High School
Experience
Previous experience in a similar role would be a plus, as well as knowledge of the airline and tourism industry.
Competencies

Good oral and written communication skills
Organizational skills and attention to detail
Ability to follow instructions and adapt to daily tasks efficiently
Proactive attitude and willingness to learn
Adaptability and flexibility in agile work environments

Languages

Spanish: B1
English: B1

Location
Viladecans-Barcelona
Our Benefits

Staff travel – Enjoy discounted flights only LEVEL
Flex Benefits – Flexible benefits available for services like meals, transport, childcare, trainings, and Health Insurance
Employee Cafeteria & Canteen – Start your day right with a delicious breakfast, grab a quick snack during breaks, or choose from a variety of enticing menu options in our employee cafeteria and canteen at special prices
Gym Discount – Access a special discount on the gym membership, allowing you to enjoy facilities, fitness classes, consult with a professional nutritionist, and much more

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