Descripción de la oferta
The Operations Manager is responsible for overseeing end-to-end fleet maintenance operations across multiple locations. This role focuses on ensuring high service quality, operational efficiency, and strong team performance in a fast-paced, multi-site environment. You will lead daily operations, manage technical teams, and drive continuous improvement initiatives to support scaling operations.Key ResponsibilitiesLead and oversee daily fleet maintenance operations, ensuring vehicles are serviced, maintained, and ready for useMonitor operational performance, track KPIs, and ensure service levels are consistently met or exceededIdentify process gaps and implement continuous improvement initiatives to optimize efficiency and reduce downtimeRecruit, onboard, train, and manage technicians and operational staff across locationsProvide leadership, coaching, and performance management to ensure high team productivity and engagementAct as the primary point of contact for internal and external stakeholders, ensuring clear communication and alignmentOversee scheduling and resource allocation to support 24/7 operations where requiredEnsure compliance with local labor laws, health & safety standards, and relevant automotive regulationsManage operational budgets, control costs, and support financial planning activitiesSupport expansion into new locations by establishing processes, teams, and operational readinessRequirements8+ years of experience in fleet operations, automotive service management, or a related fieldProven experience managing multi-site operations or large-scale teamsStrong understanding of service delivery, KPIs, and operational performance managementExperience in 24/7 or high-availability operational environmentsDemonstrated leadership skills with the ability to manage, motivate, and develop teamsStrong stakeholder management and communication skillsFinancial awareness with experience in budgeting and cost controlExperience with electric vehicles or advanced automotive technologies is a strong advantageFluent English required; German mandatory; Spanish is a plusWhat We OfferLong-term, stable opportunity in a growing operational environmentExposure to modern vehicle technologies and large-scale operationsOpportunity to lead and scale teams across multiple locationsOngoing training and professional development#J-18808-Ljbffr
